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We believe all parts of our business are important - none more so than our warehouse and delivery service. We operate our own delivery vehicle and all the team are employed directly by us, based at our distribution centre. As soon as your goods arrive we will contact you personally to arrange a day to deliver at your convenience. We can offer you 'AM' or 'PM' and even work around the school runs. We will deliver the furniture to the room you require, unpack the furniture and remove the packaging. If you wish, the team can then run through how any technical parts operate.
Cost varies depending on size and quantity of items on the order. Please bear in mind this is a door step service so you may need to make additional arrangements on the day of delivery. Once we have confirmed the availability we will contact you to arrange the delivery date. If you have any specific delivery requirements please contact us to discuss. Please note we only deliver to the UK Mainland and we CANNOT deliver to the North of Scotland or to Northern Ireland.
All of our products vary in lead times depending on stock and availability. Any item which we have in stock will be depatched within 2-5 working days of order date. If ordering any items we do not keep in stock deliveries will vary between 4-12 weeks depending on the product. If any product is likely to be delayed longer than the quoted lead time we will inform you of such and you will be entitled to a full refund if the timescale is not acceptable.
We like our customers to come back to us again and again, so it's important you're happy with every aspect of our service. That's why our friendly, helpful attitude doesn't stop once you've made your purchase. We take great pride in our after sales care so should you have a query or concern about any item of furniture you've bought from us, we'll make sure it's our top priority to personally resolve it to your satisfaction. Now that we are also offering an online shopping facility different rules apply and you would be advised to look at our terms and conditions.
GOOGLE REVIEWS - CLICK HERE TO SEE ALL
Glynis Humphreys 
Outstanding customer service from Gary this morning. Very informative - nothing was to much trouble. Service with a smile too. A credit to his company.
Alan Silver
Just taken delivery of our Parker Knoll sofa and chairs,just like to say Great service from Joan at the shop plus Chris and Jucjan for their care in delivery,
Phillip Carroll
We encountered manufacturing delays which had an impact on the delivery time of our total furniture order.
Although it was a manufacturer delay, andnot their making, Neil and the team still went over [read more] and above our expectations to ensure we had an interim solution.
The customer service we received from Neil and his team was exemplary, and we certainly would recommend them, thank you
Julie Ward
Excellent service from the shop and the delivery team, delivered with care and respect for your home, they brought sheets etc to protect carpets, very good service and we’re thrilled with our new so [read more]fa ! Thank you
Mike Puttick
Best furniture supplier in the business! Family run and very accommodating. We won’t go anywhere else.
Kara Lawrence
Lovely quality furniture. The service we receive is always excellent. The delivery team were exceptional.
Carol Davies
Friendly service, quality furniture. I am very happy with the professional attention I received and my super sofa !
Bea Grace
Such amazing service from start to finish, we are absolutely delighted with our new sofas. Thank you so much.
Martyn Cooper
Have a good selection of sleepeezee beds.
Dianne Laverty
Webb House is my go to when buying furniture, I highly recommend the service is superb.
I recently purchased a ROM corner unit and Ellie was so helpful with deciding on the configuration … and pati [read more]ent!
I would also like to thank Anita for the Sales after care who has dealt with my queries very promptly and efficiently.
Kevin Warrellow
Here in the Crewe area again, the wonderful market town of Nantwich in Cheshire, and the business in question this time for a top drawer review is Webb House Furnishers. They have two showrooms in Nan [read more]twich, one recently opened, with my furniture and a rug purchased from the amazing three storey showroom in Mill Street, Nantwich, Cheshire.
Having recently bought a property in Crewe and looking for a big bed, headboard and mattress, a nice comfortable and quality made armchair, two bedside cabinets and a rug for the living space, Webb House had all the choice I needed and it came out just about on my budget. Along with help of the sales advisor and perusing the three floors and looking at their web site the night before, I can safely state everything came out really well. A very good commendation to the advisor and for the time and help he provided.
Once the furniture had been chosen and a deposit paid, the service offered by the other staff right through to the delivery people, could not have gone more smoothly. As the chair was a little behind the king size bed and other items, due to the time for manufacture, the delivery was over two dates. In terms of keeping communication
Sally Pearson
Have ordered and just had delivered a new mattress. The whole process from visiting the store, purchasing the mattress and delivery has been exemplary. Staff polite and helpful and have good product k [read more]nowledge. I will definitely buy from them in the future.