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We believe all parts of our business are important - none more so than our warehouse and delivery service. We operate our own delivery vehicle and all the team are employed directly by us, based at our distribution centre. As soon as your goods arrive we will contact you personally to arrange a day to deliver at your convenience. We can offer you 'AM' or 'PM' and even work around the school runs. We will deliver the furniture to the room you require, unpack the furniture and remove the packaging. If you wish, the team can then run through how any technical parts operate.
Cost varies depending on size and quantity of items on the order. Please bear in mind this is a door step service so you may need to make additional arrangements on the day of delivery. Once we have confirmed the availability we will contact you to arrange the delivery date. If you have any specific delivery requirements please contact us to discuss. Please note we only deliver to the UK Mainland and we CANNOT deliver to the North of Scotland or to Northern Ireland.
All of our products vary in lead times depending on stock and availability. Any item which we have in stock will be depatched within 2-5 working days of order date. If ordering any items we do not keep in stock deliveries will vary between 4-12 weeks depending on the product. If any product is likely to be delayed longer than the quoted lead time we will inform you of such and you will be entitled to a full refund if the timescale is not acceptable.
We like our customers to come back to us again and again, so it's important you're happy with every aspect of our service. That's why our friendly, helpful attitude doesn't stop once you've made your purchase. We take great pride in our after sales care so should you have a query or concern about any item of furniture you've bought from us, we'll make sure it's our top priority to personally resolve it to your satisfaction. Now that we are also offering an online shopping facility different rules apply and you would be advised to look at our terms and conditions.
GOOGLE REVIEWS - CLICK HERE TO SEE ALL
Janet Palin 
My new sofa and bedside table from Webb House Furnishers were delivered yesterday, 16/09/2025. The customer service I have received from first visiting the store to delivery of items has been absolute [read more]ly excellent. Mrs Webb herself was so very helpful when I was making my choice but I was free to take as long as I needed. There was no pressure. The delivery team were wonderful. They'd already visited to check access details so that when delivery day arrived all went smoothly. They took such care, covering footwear, unwrapping the goods. Top Class. Thank you Webbs.
Susan L
Excellent service from the purchase of our new furniture right through to delivery. The team who delivered it were very helpful and professional- we are very happy customers.
Dianne Laverty
Webb House is my go to when buying furniture, I highly recommend the service is superb.
I recently purchased a ROM corner unit and Ellie was so helpful with deciding on the configuration … and pati [read more]ent!
I would also like to thank Anita for the Sales after care who has dealt with my queries very promptly and efficiently.
Peter Williams
Excellent place to visit with an extensive range of furniture on two floors. They have two stores in Nantwich so allow yourself plenty of time.The sales staff are extremely helpful and knowledgeable.
Phillip Carroll
We encountered manufacturing delays which had an impact on the delivery time of our total furniture order.
Although it was a manufacturer delay, andnot their making, Neil and the team still went over [read more] and above our expectations to ensure we had an interim solution.
The customer service we received from Neil and his team was exemplary, and we certainly would recommend them, thank you
Tony Brown
Excellent service from start to finish. Particular credit goes to the delivery team who were professional and caring when they delivered our new chairs and footstool.
Julie Ward
Excellent service from the shop and the delivery team, delivered with care and respect for your home, they brought sheets etc to protect carpets, very good service and we’re thrilled with our new so [read more]fa ! Thank you
Martyn Cooper
Have a good selection of sleepeezee beds.
Chloe Smith
Gary is an absolute asset to the webb house team and a true credit to the company. From the moment you walk in, he makes the whole experience feel easy, welcoming, and genuinely enjoyable. His knowled [read more]ge of the products is outstanding, and he takes the time to really understand what you’re looking for.
What really sets Gary apart is how he consistently goes above and beyond. Whether it’s offering thoughtful recommendations or ensuring every detail is just right, his level of care and professionalism is second to none.
It’s rare to come across someone so dedicated, approachable, and passionate about what they do. Gary doesn’t just sell furniture—he creates a great customer experience from start to finish. Highly recommended!
Chloe & Jack - Shavington
Richard Casey
Great customer service as always, products are top quality and last for years.
Stuart Allan
A very nice company to deal with, delivery men outstanding polite and careful.
Paul Langley
We had a slight problem with a couch. The team went above and beyond to solve the problem to our satisfaction. 5* recommended.
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