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Posted: 12/02/2024
Webb House Furnishers acquisition of a historic building in Nantwich has infused new life into one of the town’s most iconic structures. The newly established Pepper Street store, once the home of Bratt’s represents a significant development in the town’s commercial landscape.
This expansion marks Webb House second retail location in Nantwich, complementing the Mill Street shop, opened in 1994 by Howard and Joan Webb after re-locating from Mill Street Crewe. Encompassing three floors and 10,000 square feet , it has served the Nantwich community well over the years. The addition of the Pepper Street store further extends their reach, adding an impressive 7,000 square feet of retail space. This expansion not only broadens the range of products offered but also enhances the shopping experience for their customers.
The Pepper Street store, with its three-floor layout and accessible lift, is a testament to the Webb family’s commitment to traditional, comfort-oriented furniture. This new location boasts a collection of esteemed brands like Stressless, G-Plan, Parker Knoll, Celebrity and Sherborne, offering a variety of reclining furniture including lift & rise. Known for their exceptional customer service and aftercare, Webb House continues to uphold these standards at their new location.
The opening of the Pepper Street store is the culmination of the Webb family’s dedication and passion. Howard, Joan and Neil have carefully selected the inventory, while Rebecca, with her expertise in interior design, has beautifully arranged the showroom. Her skill in selecting accessories and soft furnishings, available for purchase, adds an extra layer of appeal to the store. Howard and Joan bring nearly fifty years of industry experience to the Pepper Street location, offering invaluable guidance to customers seeking both comfort and style in their furniture choices.
Adding to their charm as an independent family-run business, Webb House is part of a national buying group. This membership provides them with the competitive edge often associated with larger national companies, allowing them to offer a wide range of products at competitive prices.
The spacious Pepper Street location, focusing on comfort furniture, enables the Mill Street shop to expand its contemporary furniture offerings. The Mill Street store is poised to offer a range of modern and stylish furnishings. Rebecca’s growing prominence in the interior design community, bolstered by her popular Instagram account ‘Insidenumber5’, ensures that customers will find a carefully curated selection of fashionable sofas, chairs, dining sets, and an extensive variety of beds and bedroom furniture. This blend of traditional and contemporary, coupled with a commitment to quality and customer service, positions Webb House as a cornerstone of style and comfort in Nantwich.
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Chloe Smith 
Gary is an absolute asset to the webb house team and a true credit to the company. From the moment you walk in, he makes the whole experience feel easy, welcoming, and genuinely enjoyable. His knowled [read more]ge of the products is outstanding, and he takes the time to really understand what you’re looking for.
What really sets Gary apart is how he consistently goes above and beyond. Whether it’s offering thoughtful recommendations or ensuring every detail is just right, his level of care and professionalism is second to none.
It’s rare to come across someone so dedicated, approachable, and passionate about what they do. Gary doesn’t just sell furniture—he creates a great customer experience from start to finish. Highly recommended!
Chloe & Jack - Shavington
Nicola Elsegood
Choosing a new Hypnos bed has been an absolute pleasure, from start to
finish. Anita was well informed and so very helpful. Thank you very much for this enjoyable.
Carol Davies
Friendly service, quality furniture. I am very happy with the professional attention I received and my super sofa !
Glynis Ward
We have just taken delivery of two sofas from Webb House Furnishers and are delighted. There is something very special about their service; they are helpful but not pushy, they do what they promise fr [read more]om initial enquiry though to final delivery, and the whole team clearly takes pride in what they do. A pleasure to do business with. Thank you.
Robert
I have given this store 5 stars because all the staff are so very helpful and understanding that it’s a great pleasure to purchase from everyone who works from Webb House Furnishings including the d [read more]elivery drivers.
The quality of the products are excellent and I would recommend this store to everyone who is looking for quality furniture.
Well done and I will be back to purchase more items from the best store in South Cheshire, in fact I would say in the U.K.
Susan L
Excellent service from the purchase of our new furniture right through to delivery. The team who delivered it were very helpful and professional- we are very happy customers.
Maurice Bingham
From start to delivery this was first class.
sandi kirkham
A delightful company to deal with. Great communication from the office and delivery guys. Protective footwear worn showing respect for floor covering which was very much respected. All packaging remov [read more]ed. Thankyou Webb house!
Sally Pearson
Have ordered and just had delivered a new mattress. The whole process from visiting the store, purchasing the mattress and delivery has been exemplary. Staff polite and helpful and have good product k [read more]nowledge. I will definitely buy from them in the future.
Julie Ward
Excellent service from the shop and the delivery team, delivered with care and respect for your home, they brought sheets etc to protect carpets, very good service and we’re thrilled with our new so [read more]fa ! Thank you
Alan Silver
Just taken delivery of our Parker Knoll sofa and chairs,just like to say Great service from Joan at the shop plus Chris and Jucjan for their care in delivery,
Phillip Carroll
We encountered manufacturing delays which had an impact on the delivery time of our total furniture order.
Although it was a manufacturer delay, andnot their making, Neil and the team still went over [read more] and above our expectations to ensure we had an interim solution.
The customer service we received from Neil and his team was exemplary, and we certainly would recommend them, thank you