Mattresses

Janet Palin

My new sofa and bedside table from Webb House Furnishers were delivered yesterday, 16/09/2025. The customer service I have received from first visiting the store to delivery of items has been absolute [read more]ly excellent. Mrs Webb herself was so very helpful when I was making my choice but I was free to take as long as I needed. There was no pressure. The delivery team were wonderful. They'd already visited to check access details so that when delivery day arrived all went smoothly. They took such care, covering footwear, unwrapping the goods. Top Class. Thank you Webbs.

Jon

Very impressed by the level of service throughout the order process including a delivery team who were exemplary and diligent in the delivery of my mum's new armchair and removal of her old one. I al [read more]ways try to support independent/family-run businesses and the difference really shows here.

Susan L

Excellent service from the purchase of our new furniture right through to delivery. The team who delivered it were very helpful and professional- we are very happy customers.

Keith Playdon

We have just received delivery of 2 sofas which are perfect. The level of Customer Service in store was exceptional, the whole process has been wonderful. The in store staff were very patient answeri [read more]ng all our questions and nothing was too much trouble. The 2 delivery men were marvellous, extremely professional and helpful. We would not hesitate to order from Webb House Furnishers and highly recommend them.

Margaret Freeman

Good service. The delivery men were particularly kind and helpful and took such care trying to get our new sofa into an awkward small cottage.

Phillip Carroll

We encountered manufacturing delays which had an impact on the delivery time of our total furniture order. Although it was a manufacturer delay, andnot their making, Neil and the team still went over [read more] and above our expectations to ensure we had an interim solution. The customer service we received from Neil and his team was exemplary, and we certainly would recommend them, thank you

Kara Lawrence

Lovely quality furniture. The service we receive is always excellent. The delivery team were exceptional.

Carol James

We recently decided to purchase a new suite from Webb's. We'd been thinking about it for some time and we really wanted to purchase from an independent store. While waiting for an assistant to become [read more]free we had a wander upstairs and decided on buying new furniture to go with the suite. We regularly received updates on our purchases and it was all delivered last week. The delivery men could not have been better. Every care was taken to not make any mess at all in our home. All pieces were placed exactly where I wanted them. Webb's called later in the day to check that we were happy with everything. Would highly recommend.

Chloe Smith

Gary is an absolute asset to the webb house team and a true credit to the company. From the moment you walk in, he makes the whole experience feel easy, welcoming, and genuinely enjoyable. His knowled [read more]ge of the products is outstanding, and he takes the time to really understand what you’re looking for. What really sets Gary apart is how he consistently goes above and beyond. Whether it’s offering thoughtful recommendations or ensuring every detail is just right, his level of care and professionalism is second to none. It’s rare to come across someone so dedicated, approachable, and passionate about what they do. Gary doesn’t just sell furniture—he creates a great customer experience from start to finish. Highly recommended! Chloe & Jack - Shavington

Robert Gruszka

Absolutely wonderful service and product knowledge. Gary talked us through all our options and colour choices and we purchased a beautiful Venjakob table and chairs with matching bar stools. Outstand [read more]ing service from start to finish Highly recommend

Maurice Bingham

From start to delivery this was first class.

Paul Langley

We had a slight problem with a couch. The team went above and beyond to solve the problem to our satisfaction. 5* recommended.