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Co-owner, Joan Webb joined the business in 1987. She is head of the sales team and has a passion for customer service and satisfaction. Her experience within the business means she has extensive product knowledge and prides herself on her organisational skills. Joan has a warmth and rapport with our customers that shines through.
The son of Howard and Joan, joined the family business in 2007. He is General Manager and looks after sales, delivery and warehouse management as well as being head of the buying team. Neil has extensive product knowledge of all our ranges and is happy to help with any customer queries.
The daughter of Howard and Joan, joined the family business in 2006. She has a passion for interior design and dresses all of the store displays. Rebecca also has a detailed product knowledge of our ranges and is adept at suggesting which products co-ordinate well together and discussing design ideas with our customers.
Company founder, Howard Webb started the business in 1974 as a re-upholstery Service in Mill Street Crewe. Howard now mainly focuses on the company accounts and website development, however with product knowledge and customer service that comes with over 40 years experience, he will be happy to help you with your query!
This was introduced as service to help the customer that finds the carrier service unsuitable. Click and collect allows the customer to collect from our store (or other location points) anytime during our business hours Monday to Saturday 9am to 5pm. It may be possible for after hours collection by arrangement. This is of course a free service.
We can arrange for a courier to deliver your goods. Please note this is a door step service where they will offer delivery between 8am and 6pm, so you may need to make additional arrangements on the day of delivery. Once we have confirmed the availability we will contact you to arrange the delivery date. If you have any specific delivery requirements please contact us to discuss them.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
We operate our own delivery vehicle and all the team are employed directly by us, based at our distribution centre. As soon as your goods arrive we will contact you personally to arrange a day to deliver at your convenience. We can offer you AM or PM and even work around the school runs. We will deliver the furniture to the room you require, unpack the furniture and remove the packaging. If you wish, the team can then run through how any technical parts operate.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
Some of our ranges have a variety of options for you to select from. For example when choosing a bed you will need to select the size and drawer options (if applicable), other ranges will have a variety of wood colours, handles and fabric colours to select from. The selection process is easy, but if you do have any queries, please call us on 01270 629296.
We accept most debit and credit cards and payment via PayPal. The card must be associated with the customers address, so care must be taken if you have recently moved house.
If you need to order and send items to multiple addresses, please place a separate order for each address. For more information on costs and where we can deliver to, click on the Delivery Zone Information button on the checkout page.
Any stock item will be despatched within 2-5 working days of order date. The lead time on all to order items will vary between 4-12 weeks depending on the product. We will inform you of any delays immediately and you will be entitled to a full refund if the timescale is not acceptable.
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Footstool Promotion
The Poppy armchair range is a stylish and versatile choice within our fabric armchairs collection. Designed with comfort and elegance in mind, the Poppy armchair provides a supportive seat that is perfect for relaxing with a book or enjoying quiet moments at home.
Upholstered in high-quality fabric, it offers a soft and inviting texture while maintaining a contemporary look that complements a wide range of interiors. The sturdy frame and well-crafted cushioning ensure durability, making it a practical option for everyday use.
With its clean lines and subtle detailing, the Poppy armchair blends seamlessly into both modern and traditional living spaces. Whether used as a standalone piece or paired with other items from the range, it adds sophistication and comfort.
All measurements are approximate.
Width: 103cm (40.6.inches)
Height: 95cm (37.4.inches)
Depth: 102cm (40.2.inches)
Features
Additional products from the Poppy range
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Poppy 4 Seater Sofa
MRP
From £1949
From £1499
From £1439
Poppy 2 Seater Sofa
MRP
From £1689
From £1299
From £1249
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Poppy Cuddler
MRP
From £1419
From £1099
From £1049
Poppy Large Storage Stool
Call 01270 629296 for best price
Poppy Storage Stool
Call 01270 629296 for best price
Poppy 3 Seater Sofa
MRP
From £1839
From £1409
From £1359
GOOGLE REVIEWS - CLICK HERE TO SEE ALL
Julie Ward
10 months ago 
Excellent service from the shop and the delivery team, delivered with care and respect for your home, they brought sheets etc to protect carpets, very good service and we’re thrilled with our new sofa [read more] ! Thank you
Dianne Laverty
7 months ago
Webb House is my go to when buying furniture, I highly recommend the service is superb.
I recently purchased a ROM corner unit and Ellie was so helpful with deciding on the configuration … and patien [read more]t!
I would also like to thank Anita for the Sales after care who has dealt with my queries very promptly and efficiently.
Tony Brown
6 months ago
Excellent service from start to finish. Particular credit goes to the delivery team who were professional and caring when they delivered our new chairs and footstool.
