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Co-owner, Joan Webb joined the business in 1987. She is head of the sales team and has a passion for customer service and satisfaction. Her experience within the business means she has extensive product knowledge and prides herself on her organisational skills. Joan has a warmth and rapport with our customers that shines through.
The son of Howard and Joan, joined the family business in 2007. He is General Manager and looks after sales, delivery and warehouse management as well as being head of the buying team. Neil has extensive product knowledge of all our ranges and is happy to help with any customer queries.
The daughter of Howard and Joan, joined the family business in 2006. She has a passion for interior design and dresses all of the store displays. Rebecca also has a detailed product knowledge of our ranges and is adept at suggesting which products co-ordinate well together and discussing design ideas with our customers.
Company founder, Howard Webb started the business in 1974 as a re-upholstery Service in Mill Street Crewe. Howard now mainly focuses on the company accounts and website development, however with product knowledge and customer service that comes with over 40 years experience, he will be happy to help you with your query!
This was introduced as service to help the customer that finds the carrier service unsuitable. Click and collect allows the customer to collect from our store (or other location points) anytime during our business hours Monday to Saturday 9am to 5pm. It may be possible for after hours collection by arrangement. This is of course a free service.
We can arrange for a courier to deliver your goods. Please note this is a door step service where they will offer delivery between 8am and 6pm, so you may need to make additional arrangements on the day of delivery. Once we have confirmed the availability we will contact you to arrange the delivery date. If you have any specific delivery requirements please contact us to discuss them.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
We operate our own delivery vehicle and all the team are employed directly by us, based at our distribution centre. As soon as your goods arrive we will contact you personally to arrange a day to deliver at your convenience. We can offer you AM or PM and even work around the school runs. We will deliver the furniture to the room you require, unpack the furniture and remove the packaging. If you wish, the team can then run through how any technical parts operate.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
Some of our ranges have a variety of options for you to select from. For example when choosing a bed you will need to select the size and drawer options (if applicable), other ranges will have a variety of wood colours, handles and fabric colours to select from. The selection process is easy, but if you do have any queries, please call us on 01270 629296.
We accept most debit and credit cards and payment via PayPal. The card must be associated with the customers address, so care must be taken if you have recently moved house.
If you need to order and send items to multiple addresses, please place a separate order for each address. For more information on costs and where we can deliver to, click on the Delivery Zone Information button on the checkout page.
Any stock item will be despatched within 2-5 working days of order date. The lead time on all to order items will vary between 4-12 weeks depending on the product. We will inform you of any delays immediately and you will be entitled to a full refund if the timescale is not acceptable.
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Footstool Promotion
The Poppy cuddler range is a beautifully designed option within our fabric sofas and suites collection. Perfectly sized for two people to snuggle up or for one to lounge in comfort, the cuddler offers a cosy seating solution without compromising on style.
Upholstered in premium fabric, it provides a soft and inviting feel, while the contemporary design ensures it complements a wide variety of interiors. The supportive cushioning and robust frame make it both durable and comfortable, ideal for everyday use.
With its elegant proportions and subtle detailing, the Poppy cuddler adds a touch of sophistication to any living space. Whether used as a standalone piece or paired with other items from the Poppy range, it delivers both practicality and charm.
All measurements are approximate.
Width: 136cm (53.5.inches)
Height: 95cm (37.4.inches)
Depth: 102cm (40.2.inches)
Features
More products in the range
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Poppy 4 Seater Sofa
MRP From £1949
From £1499
Poppy 2 Seater Sofa
MRP From £1689
From £1299
Poppy 3 Seater Sofa
MRP From £1839
From £1409
Additional products from the Poppy range
.jpg "Click to view")
Poppy Armchair
MRP From £1249
From £969
Poppy Large Storage Stool
Call 01270 629296 for best price
Poppy Storage Stool
Call 01270 629296 for best price
More products from Webb House
Toulouse 2.5 Seater Sofa
by Webb House
RRP £1803 / Was £1389
Now £1099
Flo Accent Chair
by Webb House
MRP From £759
From £609
Leo Dining Chair
by Webb House
MRP £429
£339
Hampton 2 Seater Sofa & Charleston Chair
by Webb House
RRP £4338 / Was £3258
Now £2399
Georgia 3 Seater Sofa & Atlanta Footstool
by Webb House
RRP £4548 / Was £3418
Now £2499
Michigan Corner Sofa
by Webb House
RRP £7416 / Was £5558
Now £2999
RS-13300-PR 2 Seater Reclining Sofa
by Webb House
MRP From £1949
From £1619
RS-13300-PR 2.5 Seater Fabric Reclining Sofa
by Webb House
MRP From £1919
From £1589
Aztec Chair
by Webb House
RRP £1269 / Was £1019
Now £699
Oslo Sideboard
by Webb House
RRP £799 / Was £619
Now £499
Penthouse Sofa
by Webb House
Call 01270 629296 for best price
Thorpe Coffee Table
by Webb House
MRP £329
£259
GOOGLE REVIEWS - CLICK HERE TO SEE ALL
Margaret Freeman 
Good service. The delivery men were particularly kind and helpful and took such care trying to get our new sofa into an awkward small cottage.
Carol Davies
Friendly service, quality furniture. I am very happy with the professional attention I received and my super sofa !
Susan L
Excellent service from the purchase of our new furniture right through to delivery. The team who delivered it were very helpful and professional- we are very happy customers.
Paul Langley
We had a slight problem with a couch. The team went above and beyond to solve the problem to our satisfaction. 5* recommended.
mark bolton
Been buying from Webbs for many years now, took delivery of another sofa this week, Gary and the staff are great and communication is excellent, sofa arrived earlier than expected and the delivery tea [read more]m where efficient and friendly.
Janet Palin
My new sofa and bedside table from Webb House Furnishers were delivered yesterday, 16/09/2025. The customer service I have received from first visiting the store to delivery of items has been absolute [read more]ly excellent. Mrs Webb herself was so very helpful when I was making my choice but I was free to take as long as I needed. There was no pressure. The delivery team were wonderful. They'd already visited to check access details so that when delivery day arrived all went smoothly. They took such care, covering footwear, unwrapping the goods. Top Class. Thank you Webbs.
Sales Team
Purchased several items from Neil at Webb house for both at home and work, the whole team were very polite and helpful from start to finish. The products are also great quality and we won't look elsew [read more]here when ordering more furniture.
Keep up the good work.
Tony Brown
Excellent service from start to finish. Particular credit goes to the delivery team who were professional and caring when they delivered our new chairs and footstool.
Maurice Bingham
From start to delivery this was first class.
Glynis Ward
We have just taken delivery of two sofas from Webb House Furnishers and are delighted. There is something very special about their service; they are helpful but not pushy, they do what they promise fr [read more]om initial enquiry though to final delivery, and the whole team clearly takes pride in what they do. A pleasure to do business with. Thank you.
Jon
Very impressed by the level of service throughout the order process including a delivery team who were exemplary and diligent in the delivery of my mum's new armchair and removal of her old one.
I al [read more]ways try to support independent/family-run businesses and the difference really shows here.
Glynis Humphreys
Outstanding customer service from Gary this morning. Very informative - nothing was to much trouble. Service with a smile too. A credit to his company.
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