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Co-owner, Joan Webb joined the business in 1987. She is head of the sales team and has a passion for customer service and satisfaction. Her experience within the business means she has extensive product knowledge and prides herself on her organisational skills. Joan has a warmth and rapport with our customers that shines through.
The son of Howard and Joan, joined the family business in 2007. He is General Manager and looks after sales, delivery and warehouse management as well as being head of the buying team. Neil has extensive product knowledge of all our ranges and is happy to help with any customer queries.
The daughter of Howard and Joan, joined the family business in 2006. She has a passion for interior design and dresses all of the store displays. Rebecca also has a detailed product knowledge of our ranges and is adept at suggesting which products co-ordinate well together and discussing design ideas with our customers.
Company founder, Howard Webb started the business in 1974 as a re-upholstery Service in Mill Street Crewe. Howard now mainly focuses on the company accounts and website development, however with product knowledge and customer service that comes with over 40 years experience, he will be happy to help you with your query!
This was introduced as service to help the customer that finds the carrier service unsuitable. Click and collect allows the customer to collect from our store (or other location points) anytime during our business hours Monday to Saturday 9am to 5pm. It may be possible for after hours collection by arrangement. This is of course a free service.
We can arrange for a courier to deliver your goods. Please note this is a door step service where they will offer delivery between 8am and 6pm, so you may need to make additional arrangements on the day of delivery. Once we have confirmed the availability we will contact you to arrange the delivery date. If you have any specific delivery requirements please contact us to discuss them.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
We operate our own delivery vehicle and all the team are employed directly by us, based at our distribution centre. As soon as your goods arrive we will contact you personally to arrange a day to deliver at your convenience. We can offer you AM or PM and even work around the school runs. We will deliver the furniture to the room you require, unpack the furniture and remove the packaging. If you wish, the team can then run through how any technical parts operate.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
Some of our ranges have a variety of options for you to select from. For example when choosing a bed you will need to select the size and drawer options (if applicable), other ranges will have a variety of wood colours, handles and fabric colours to select from. The selection process is easy, but if you do have any queries, please call us on 01270 629296.
We accept most debit and credit cards and payment via PayPal. The card must be associated with the customers address, so care must be taken if you have recently moved house.
If you need to order and send items to multiple addresses, please place a separate order for each address. For more information on costs and where we can deliver to, click on the Delivery Zone Information button on the checkout page.
Any stock item will be despatched within 2-5 working days of order date. The lead time on all to order items will vary between 4-12 weeks depending on the product. We will inform you of any delays immediately and you will be entitled to a full refund if the timescale is not acceptable.
Introducing the Otis corner group range, a stylish and comfortable addition to our fabric corner groups collection, available now at our furniture showrooms in Nantwich. This versatile range is designed to maximise your living space while providing exceptional relaxation. Crafted with quality, the Otis offers a sophisticated look and a pleasant feel, ensuring durability and long-lasting appeal for your home.
The Otis corner group is perfect for both contemporary and traditional interiors, boasting clean lines and plush cushioning. Its modular design allows for a variety of configurations, meaning you can tailor it precisely to the unique layout of your room. Furthermore, the Otis is available in a wide selection of different colours and fabrics, allowing you to personalise your chosen corner group to perfectly complement your existing décor and individual style preferences. Visit our Nantwich showroom today to experience the luxurious comfort and elegant design of the Otis corner group, and discover how it can transform your living area into a haven of style and relaxation.
All measurements are approximate.
Additional products from the Otis range
Otis 3 Seater Fixed Sofa
MRP
From £1879
From £1439
From £1389
Otis 3 Seater Ultimate Recliner
MRP
From £3399
From £2619
From £2519
Otis 2 Seater Fixed Sofa
MRP
From £1679
From £1289
From £1239
Otis 2 Seater Ultimate Recliner
MRP
From £3179
From £2449
From £2349
Otis Fixed Cuddler Chair
MRP
From £1359
From £1049
From £999
Otis Ultimate Cuddler Chair
MRP
From £2089
From £1609
From £1549
Otis Static Chair
MRP
From £1169
From £899
From £869
Otis Swivel Accent
Call 01270 629296 for best price
Otis Designer Stool
MRP
From £689
From £529
From £509
Otis Storage Stool
MRP
From £579
From £449
From £429
Otis Ultimate Chair
MRP
From £1919
From £1479
From £1419
GOOGLE REVIEWS - CLICK HERE TO SEE ALL
Jon
1 month ago 
Very impressed by the level of service throughout the order process including a delivery team who were exemplary and diligent in the delivery of my mum's new armchair and removal of her old one.
I al [read more]ways try to support independent/family-run businesses and the difference really shows here.
Sally Williams
12 months ago
Thank you Gary for your help in choosing our bedroom furniture today. We highly recommend this lovely shop where the choice of furniture is amazing and staff very helpful. As we said, we will be back [read more]in the autumn for our living room needs.
Sally and Peter Williams
David Lester
2 years ago
Superb service both in store and during delivery. Delivery team were considerate and professional, ensuring everything was in position and tested. Lovely to deal with an independent family business. C [read more]ould not ask for better customer service. Highly recommend.
