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Co-owner, Joan Webb joined the business in 1987. She is head of the sales team and has a passion for customer service and satisfaction. Her experience within the business means she has extensive product knowledge and prides herself on her organisational skills. Joan has a warmth and rapport with our customers that shines through.
The son of Howard and Joan, joined the family business in 2007. He is General Manager and looks after sales, delivery and warehouse management as well as being head of the buying team. Neil has extensive product knowledge of all our ranges and is happy to help with any customer queries.
The daughter of Howard and Joan, joined the family business in 2006. She has a passion for interior design and dresses all of the store displays. Rebecca also has a detailed product knowledge of our ranges and is adept at suggesting which products co-ordinate well together and discussing design ideas with our customers.
Company founder, Howard Webb started the business in 1974 as a re-upholstery Service in Mill Street Crewe. Howard now mainly focuses on the company accounts and website development, however with product knowledge and customer service that comes with over 40 years experience, he will be happy to help you with your query!
This was introduced as service to help the customer that finds the carrier service unsuitable. Click and collect allows the customer to collect from our store (or other location points) anytime during our business hours Monday to Saturday 9am to 5pm. It may be possible for after hours collection by arrangement. This is of course a free service.
We can arrange for a courier to deliver your goods. Please note this is a door step service where they will offer delivery between 8am and 6pm, so you may need to make additional arrangements on the day of delivery. Once we have confirmed the availability we will contact you to arrange the delivery date. If you have any specific delivery requirements please contact us to discuss them.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
We operate our own delivery vehicle and all the team are employed directly by us, based at our distribution centre. As soon as your goods arrive we will contact you personally to arrange a day to deliver at your convenience. We can offer you AM or PM and even work around the school runs. We will deliver the furniture to the room you require, unpack the furniture and remove the packaging. If you wish, the team can then run through how any technical parts operate.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
Some of our ranges have a variety of options for you to select from. For example when choosing a bed you will need to select the size and drawer options (if applicable), other ranges will have a variety of wood colours, handles and fabric colours to select from. The selection process is easy, but if you do have any queries, please call us on 01270 629296.
We accept most debit and credit cards and payment via PayPal. The card must be associated with the customers address, so care must be taken if you have recently moved house.
If you need to order and send items to multiple addresses, please place a separate order for each address. For more information on costs and where we can deliver to, click on the Delivery Zone Information button on the checkout page.
Any stock item will be despatched within 2-5 working days of order date. The lead time on all to order items will vary between 4-12 weeks depending on the product. We will inform you of any delays immediately and you will be entitled to a full refund if the timescale is not acceptable.
Footstool Promotion
Discover the epitome of comfort and style with the Otis 2-seater ultimate recliner, a highlight of our fabric sofas and suites collection available at our Nantwich furniture showrooms. This exquisite sofa is designed for unparalleled relaxation, featuring the ultimate package which includes the revolutionary Cloud Zero reclining mechanism. This advanced tilting mechanism offers a powered headrest that adjusts in both height and forward tilt, allowing you to effortlessly find your perfect position for reading, watching TV, or simply unwinding.
Upholstered in a luxurious, soft-touch fabric, including Aqua clean options for easy care, the Otis provides both durability and a plush feel. Its contemporary design, coupled with comfortable seating for two, makes it an ideal addition to any modern living space. Please note, this item is also available as a static option, listed separately on our website. Visit us in Nantwich to experience the exceptional comfort and quality of the Otis 2-seater ultimate recliner first-hand.
All measurements are approximate.
Width: 166cm (65.4.inches)
Height: 96cm (37.8.inches)
Depth: 96cm (37.8.inches)
More products in the range
Otis 3 Seater Fixed Sofa
MRP
From £1949
From £1499
From £1439
Otis 3 Seater Ultimate Recliner
MRP
From £3529
From £2719
From £2609
Otis 2 Seater Fixed Sofa
MRP
From £1739
From £1339
From £1289
Additional products from the Otis range
Otis Fixed Cuddler Chair
MRP
From £1409
From £1089
From £1039
Otis Ultimate Cuddler Chair
MRP
From £2169
From £1669
From £1609
Otis Static Chair
MRP
From £1219
From £939
From £899
Otis Corner Group
Call 01270 629296 for best price
Otis Swivel Accent
Call 01270 629296 for best price
Otis Designer Stool
Call 01270 629296 for best price
Otis Storage Stool
Call 01270 629296 for best price
Otis Ultimate Chair
MRP
From £1999
From £1539
From £1479
GOOGLE REVIEWS - CLICK HERE TO SEE ALL
Mike Puttick
5 months ago 
Best furniture supplier in the business! Family run and very accommodating. We won’t go anywhere else.
Sales Team
4 months ago
Purchased several items from Neil at Webb house for both at home and work, the whole team were very polite and helpful from start to finish. The products are also great quality and we won't look elsew [read more]here when ordering more furniture.
Keep up the good work.
Susan L
9 months ago
Excellent service from the purchase of our new furniture right through to delivery. The team who delivered it were very helpful and professional- we are very happy customers.
