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Co-owner, Joan Webb joined the business in 1987. She is head of the sales team and has a passion for customer service and satisfaction. Her experience within the business means she has extensive product knowledge and prides herself on her organisational skills. Joan has a warmth and rapport with our customers that shines through.
The son of Howard and Joan, joined the family business in 2007. He is General Manager and looks after sales, delivery and warehouse management as well as being head of the buying team. Neil has extensive product knowledge of all our ranges and is happy to help with any customer queries.
The daughter of Howard and Joan, joined the family business in 2006. She has a passion for interior design and dresses all of the store displays. Rebecca also has a detailed product knowledge of our ranges and is adept at suggesting which products co-ordinate well together and discussing design ideas with our customers.
Company founder, Howard Webb started the business in 1974 as a re-upholstery Service in Mill Street Crewe. Howard now mainly focuses on the company accounts and website development, however with product knowledge and customer service that comes with over 40 years experience, he will be happy to help you with your query!
This was introduced as service to help the customer that finds the carrier service unsuitable. Click and collect allows the customer to collect from our store (or other location points) anytime during our business hours Monday to Saturday 9am to 5pm. It may be possible for after hours collection by arrangement. This is of course a free service.
We can arrange for a courier to deliver your goods. Please note this is a door step service where they will offer delivery between 8am and 6pm, so you may need to make additional arrangements on the day of delivery. Once we have confirmed the availability we will contact you to arrange the delivery date. If you have any specific delivery requirements please contact us to discuss them.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
We operate our own delivery vehicle and all the team are employed directly by us, based at our distribution centre. As soon as your goods arrive we will contact you personally to arrange a day to deliver at your convenience. We can offer you AM or PM and even work around the school runs. We will deliver the furniture to the room you require, unpack the furniture and remove the packaging. If you wish, the team can then run through how any technical parts operate.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
Some of our ranges have a variety of options for you to select from. For example when choosing a bed you will need to select the size and drawer options (if applicable), other ranges will have a variety of wood colours, handles and fabric colours to select from. The selection process is easy, but if you do have any queries, please call us on 01270 629296.
We accept most debit and credit cards and payment via PayPal. The card must be associated with the customers address, so care must be taken if you have recently moved house.
If you need to order and send items to multiple addresses, please place a separate order for each address. For more information on costs and where we can deliver to, click on the Delivery Zone Information button on the checkout page.
Any stock item will be despatched within 2-5 working days of order date. The lead time on all to order items will vary between 4-12 weeks depending on the product. We will inform you of any delays immediately and you will be entitled to a full refund if the timescale is not acceptable.
Within our Nantwich showrooms, we proudly present the Philip recliner range from Stressless, a testament to Scandinavian craftsmanship, extending beyond just leather armchairs. The Philip collection embodies a perfect blend of modern aesthetics and unparalleled comfort. Each chair is meticulously crafted, offering a choice of supple, high-quality leather, luxurious fabrics, or elegantly finished wood details, inviting you to sink in and unwind. This fabulous chair allows for effortless reclining and headrest adjustments, ensuring optimal ergonomic support. The sleek, contemporary design, with its clean lines and refined details, complements a variety of interior styles, making it a versatile addition to any living space. Whether you're seeking a sanctuary for relaxation or a stylish statement piece, the Philip recliner range offers an exceptional seating experience, elevating your comfort and enhancing your home's ambience.
The Philip range distinguishes itself through its attention to detail and commitment to durability. The robust construction ensures longevity, while the smooth, quiet reclining mechanism provides a seamless transition between positions. Whether you choose the rich texture of leather, the cosy feel of fabric, or the warm elegance of wood, each material is carefully selected for its quality and aesthetic appeal. The integrated lumbar support and plush cushioning provide targeted comfort, promoting proper posture and reducing fatigue. Available in a variety of leather colours, fabric textures, wood finishes and base designs, the Philip recliner can be tailored to match your personal preferences and existing décor. Our knowledgeable staff in Nantwich are on hand to guide you through the options, helping you discover the perfect Philip recliner to suit your needs.
All measurements are approximate.
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Mark Brindley
2 months ago 
We have visited Webbs on numerous occasions now, and recently bought a bed from the shop floor. The service has been flawless from sale to delivery, and all staff have been particularly friendly, help [read more]ful and knowledgeable. A real pleasure and a refreshing change from the usual high street retail experience these days. We'll be back.
cecilia bridges
1 year ago
What can I say. Excellent service from this gem of a store. Their customer service is the best we have ever received. We experienced an issue, absolutely not of Webb House's making. The resolution of [read more] which could not have been better. Exceptional.
Do not hesitate to buy from this family company.
Gary is an amazing member of their team, he is brilliant to deal with, he gave us unbelievable service. Friendly, knowledgeable, fabulous. Hope he's is appreciated. Such an asset to the store.
Susan L
2 months ago
Excellent service from the purchase of our new furniture right through to delivery. The team who delivered it were very helpful and professional- we are very happy customers.
