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Co-owner, Joan Webb joined the business in 1987. She is head of the sales team and has a passion for customer service and satisfaction. Her experience within the business means she has extensive product knowledge and prides herself on her organisational skills. Joan has a warmth and rapport with our customers that shines through.
The son of Howard and Joan, joined the family business in 2007. He is General Manager and looks after sales, delivery and warehouse management as well as being head of the buying team. Neil has extensive product knowledge of all our ranges and is happy to help with any customer queries.
The daughter of Howard and Joan, joined the family business in 2006. She has a passion for interior design and dresses all of the store displays. Rebecca also has a detailed product knowledge of our ranges and is adept at suggesting which products co-ordinate well together and discussing design ideas with our customers.
Company founder, Howard Webb started the business in 1974 as a re-upholstery Service in Mill Street Crewe. Howard now mainly focuses on the company accounts and website development, however with product knowledge and customer service that comes with over 40 years experience, he will be happy to help you with your query!
This was introduced as service to help the customer that finds the carrier service unsuitable. Click and collect allows the customer to collect from our store (or other location points) anytime during our business hours Monday to Saturday 9am to 5pm. It may be possible for after hours collection by arrangement. This is of course a free service.
We can arrange for a courier to deliver your goods. Please note this is a door step service where they will offer delivery between 8am and 6pm, so you may need to make additional arrangements on the day of delivery. Once we have confirmed the availability we will contact you to arrange the delivery date. If you have any specific delivery requirements please contact us to discuss them.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
We operate our own delivery vehicle and all the team are employed directly by us, based at our distribution centre. As soon as your goods arrive we will contact you personally to arrange a day to deliver at your convenience. We can offer you AM or PM and even work around the school runs. We will deliver the furniture to the room you require, unpack the furniture and remove the packaging. If you wish, the team can then run through how any technical parts operate.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
Some of our ranges have a variety of options for you to select from. For example when choosing a bed you will need to select the size and drawer options (if applicable), other ranges will have a variety of wood colours, handles and fabric colours to select from. The selection process is easy, but if you do have any queries, please call us on 01270 629296.
We accept most debit and credit cards and payment via PayPal. The card must be associated with the customers address, so care must be taken if you have recently moved house.
If you need to order and send items to multiple addresses, please place a separate order for each address. For more information on costs and where we can deliver to, click on the Delivery Zone Information button on the checkout page.
Any stock item will be despatched within 2-5 working days of order date. The lead time on all to order items will vary between 4-12 weeks depending on the product. We will inform you of any delays immediately and you will be entitled to a full refund if the timescale is not acceptable.
Enhance the elegance of your bedroom with Tempurs refined Buckingham collection of headboards. Meticulously crafted with precision and premium materials, Tempurs selection of headboards offers something to suit every taste, providing the ideal final touches to your bed.
This Marlow headboard features a classic border design, bringing an enduring elegance.
All measurements are approximate.
GOOGLE REVIEWS - CLICK HERE TO SEE ALL
sandi kirkham 
A delightful company to deal with. Great communication from the office and delivery guys. Protective footwear worn showing respect for floor covering which was very much respected. All packaging remov [read more]ed. Thankyou Webb house!
Keith Playdon
We have just received delivery of 2 sofas which are perfect.
The level of Customer Service in store was exceptional, the whole process has been wonderful. The in store staff were very patient answeri [read more]ng all our questions and nothing was too much trouble.
The 2 delivery men were marvellous, extremely professional and helpful.
We would not hesitate to order from Webb House Furnishers and highly recommend them.
Phillip Carroll
We encountered manufacturing delays which had an impact on the delivery time of our total furniture order.
Although it was a manufacturer delay, andnot their making, Neil and the team still went over [read more] and above our expectations to ensure we had an interim solution.
The customer service we received from Neil and his team was exemplary, and we certainly would recommend them, thank you
Carol James
We recently decided to purchase a new suite from Webb's. We'd been thinking about it for some time and we really wanted to purchase from an independent store. While waiting for an assistant to become [read more]free we had a wander upstairs and decided on buying new furniture to go with the suite.
We regularly received updates on our purchases and it was all delivered last week. The delivery men could not have been better. Every care was taken to not make any mess at all in our home. All pieces were placed exactly where I wanted them.
Webb's called later in the day to check that we were happy with everything.
Would highly recommend.
Nicola Elsegood
Choosing a new Hypnos bed has been an absolute pleasure, from start to
finish. Anita was well informed and so very helpful. Thank you very much for this enjoyable.
Sales Team
Purchased several items from Neil at Webb house for both at home and work, the whole team were very polite and helpful from start to finish. The products are also great quality and we won't look elsew [read more]here when ordering more furniture.
Keep up the good work.
Steven Potts
We have recently moved home and went into Webb House furnishers in Nantwich to look into replacing some of our furniture. We had great service by the sales team resulting in us purchasing 2 sofas, a f [read more]eature armchair and a couple of rugs.
The delivery guys who brought the furniture were brilliant at getting the largest sofa into our lounge which meant disassembling then reassembling it to make it possible.
I definitely recommend Webb House and I’m sure we’ll be using them again in the future.
Maurice Bingham
From start to delivery this was first class.
Martyn Cooper
Have a good selection of sleepeezee beds.
Richard Casey
Great customer service as always, products are top quality and last for years.
Carol Davies
Friendly service, quality furniture. I am very happy with the professional attention I received and my super sofa !
Peter Williams
Excellent place to visit with an extensive range of furniture on two floors. They have two stores in Nantwich so allow yourself plenty of time.The sales staff are extremely helpful and knowledgeable.
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