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Co-owner, Joan Webb joined the business in 1987. She is head of the sales team and has a passion for customer service and satisfaction. Her experience within the business means she has extensive product knowledge and prides herself on her organisational skills. Joan has a warmth and rapport with our customers that shines through.
The son of Howard and Joan, joined the family business in 2007. He is General Manager and looks after sales, delivery and warehouse management as well as being head of the buying team. Neil has extensive product knowledge of all our ranges and is happy to help with any customer queries.
The daughter of Howard and Joan, joined the family business in 2006. She has a passion for interior design and dresses all of the store displays. Rebecca also has a detailed product knowledge of our ranges and is adept at suggesting which products co-ordinate well together and discussing design ideas with our customers.
Company founder, Howard Webb started the business in 1974 as a re-upholstery Service in Mill Street Crewe. Howard now mainly focuses on the company accounts and website development, however with product knowledge and customer service that comes with over 40 years experience, he will be happy to help you with your query!
This was introduced as service to help the customer that finds the carrier service unsuitable. Click and collect allows the customer to collect from our store (or other location points) anytime during our business hours Monday to Saturday 9am to 5pm. It may be possible for after hours collection by arrangement. This is of course a free service.
We can arrange for a courier to deliver your goods. Please note this is a door step service where they will offer delivery between 8am and 6pm, so you may need to make additional arrangements on the day of delivery. Once we have confirmed the availability we will contact you to arrange the delivery date. If you have any specific delivery requirements please contact us to discuss them.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
We operate our own delivery vehicle and all the team are employed directly by us, based at our distribution centre. As soon as your goods arrive we will contact you personally to arrange a day to deliver at your convenience. We can offer you AM or PM and even work around the school runs. We will deliver the furniture to the room you require, unpack the furniture and remove the packaging. If you wish, the team can then run through how any technical parts operate.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
Some of our ranges have a variety of options for you to select from. For example when choosing a bed you will need to select the size and drawer options (if applicable), other ranges will have a variety of wood colours, handles and fabric colours to select from. The selection process is easy, but if you do have any queries, please call us on 01270 629296.
We accept most debit and credit cards and payment via PayPal. The card must be associated with the customers address, so care must be taken if you have recently moved house.
If you need to order and send items to multiple addresses, please place a separate order for each address. For more information on costs and where we can deliver to, click on the Delivery Zone Information button on the checkout page.
Any stock item will be despatched within 2-5 working days of order date. The lead time on all to order items will vary between 4-12 weeks depending on the product. We will inform you of any delays immediately and you will be entitled to a full refund if the timescale is not acceptable.
Discover the enduring sophistication of Arlington, a timeless addition to Parker Knolls Modern Country collection. Featuring beautiful, scrolled arms and generously deep seat cushions, Arlington exudes classic charm that effortlessly complements any decor style.
Handcrafted in Britain by skilled artisans, Arlington showcases the latest in premium comfort technology. This exquisite collection, available as a Chair, Snuggler, Two-Seater Sofa, and Grand Sofa, offers a variety of soft-to-touch fabrics and four distinct wood finishes for customisation. Elevate your space with Arlington's classic allure, complete with scatter cushions, and tailor your furniture to reflect your unique style.
All measurements are approximate.
Width: 210cm (82.7.inches)
Height: 92cm (36.2.inches)
Depth: 105cm (41.3.inches)
More products in the range
Arlington Grand Sofa
by Parker Knoll
MRP From £2659
From £2209
Arlington Snuggler
by Parker Knoll
MRP From £1789
From £1489
Arlington Chair
by Parker Knoll
MRP From £1419
From £1179
GOOGLE REVIEWS - CLICK HERE TO SEE ALL
Paul Langley 
We had a slight problem with a couch. The team went above and beyond to solve the problem to our satisfaction. 5* recommended.
Kara Lawrence
Lovely quality furniture. The service we receive is always excellent. The delivery team were exceptional.
Glynis Humphreys
Outstanding customer service from Gary this morning. Very informative - nothing was to much trouble. Service with a smile too. A credit to his company.
Margaret Freeman
Good service. The delivery men were particularly kind and helpful and took such care trying to get our new sofa into an awkward small cottage.
Maurice Bingham
From start to delivery this was first class.
Carol James
We recently decided to purchase a new suite from Webb's. We'd been thinking about it for some time and we really wanted to purchase from an independent store. While waiting for an assistant to become [read more]free we had a wander upstairs and decided on buying new furniture to go with the suite.
We regularly received updates on our purchases and it was all delivered last week. The delivery men could not have been better. Every care was taken to not make any mess at all in our home. All pieces were placed exactly where I wanted them.
Webb's called later in the day to check that we were happy with everything.
Would highly recommend.
Mike Puttick
Best furniture supplier in the business! Family run and very accommodating. We won’t go anywhere else.
Jon
Very impressed by the level of service throughout the order process including a delivery team who were exemplary and diligent in the delivery of my mum's new armchair and removal of her old one.
I al [read more]ways try to support independent/family-run businesses and the difference really shows here.
Tony Brown
Excellent service from start to finish. Particular credit goes to the delivery team who were professional and caring when they delivered our new chairs and footstool.
Nicola Elsegood
Choosing a new Hypnos bed has been an absolute pleasure, from start to
finish. Anita was well informed and so very helpful. Thank you very much for this enjoyable.
Janet Palin
My new sofa and bedside table from Webb House Furnishers were delivered yesterday, 16/09/2025. The customer service I have received from first visiting the store to delivery of items has been absolute [read more]ly excellent. Mrs Webb herself was so very helpful when I was making my choice but I was free to take as long as I needed. There was no pressure. The delivery team were wonderful. They'd already visited to check access details so that when delivery day arrived all went smoothly. They took such care, covering footwear, unwrapping the goods. Top Class. Thank you Webbs.
Susan L
Excellent service from the purchase of our new furniture right through to delivery. The team who delivered it were very helpful and professional- we are very happy customers.
