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sandi kirkham

A delightful company to deal with. Great communication from the office and delivery guys. Protective footwear worn showing respect for floor covering which was very much respected. All packaging remov [read more]ed. Thankyou Webb house!

Jon

Very impressed by the level of service throughout the order process including a delivery team who were exemplary and diligent in the delivery of my mum's new armchair and removal of her old one. I al [read more]ways try to support independent/family-run businesses and the difference really shows here.

Paul Langley

We had a slight problem with a couch. The team went above and beyond to solve the problem to our satisfaction. 5* recommended.

Margaret Freeman

Good service. The delivery men were particularly kind and helpful and took such care trying to get our new sofa into an awkward small cottage.

Phillip Carroll

We encountered manufacturing delays which had an impact on the delivery time of our total furniture order. Although it was a manufacturer delay, andnot their making, Neil and the team still went over [read more] and above our expectations to ensure we had an interim solution. The customer service we received from Neil and his team was exemplary, and we certainly would recommend them, thank you

Richard Casey

Great customer service as always, products are top quality and last for years.

Carol Davies

Friendly service, quality furniture. I am very happy with the professional attention I received and my super sofa !

Kevin Warrellow

Here in the Crewe area again, the wonderful market town of Nantwich in Cheshire, and the business in question this time for a top drawer review is Webb House Furnishers. They have two showrooms in Nan [read more]twich, one recently opened, with my furniture and a rug purchased from the amazing three storey showroom in Mill Street, Nantwich, Cheshire. Having recently bought a property in Crewe and looking for a big bed, headboard and mattress, a nice comfortable and quality made armchair, two bedside cabinets and a rug for the living space, Webb House had all the choice I needed and it came out just about on my budget. Along with help of the sales advisor and perusing the three floors and looking at their web site the night before, I can safely state everything came out really well. A very good commendation to the advisor and for the time and help he provided. Once the furniture had been chosen and a deposit paid, the service offered by the other staff right through to the delivery people, could not have gone more smoothly. As the chair was a little behind the king size bed and other items, due to the time for manufacture, the delivery was over two dates. In terms of keeping communication

Janet Palin

My new sofa and bedside table from Webb House Furnishers were delivered yesterday, 16/09/2025. The customer service I have received from first visiting the store to delivery of items has been absolute [read more]ly excellent. Mrs Webb herself was so very helpful when I was making my choice but I was free to take as long as I needed. There was no pressure. The delivery team were wonderful. They'd already visited to check access details so that when delivery day arrived all went smoothly. They took such care, covering footwear, unwrapping the goods. Top Class. Thank you Webbs.

Christine Jaggs

I cannot fault the service offered by Webbs. I ordered a number of pieces of Parker Knoll furniture from Webbs. There were problems in terms of the fabric but Webbs kept me informed at every stage. Tw [read more]o very helpful delivery men arrived with my furniture earlier this week and the sofas and chairs are really lovely and very well made. The whole service has been exemplary and I would highly recommend this company.

Keith Playdon

We have just received delivery of 2 sofas which are perfect. The level of Customer Service in store was exceptional, the whole process has been wonderful. The in store staff were very patient answeri [read more]ng all our questions and nothing was too much trouble. The 2 delivery men were marvellous, extremely professional and helpful. We would not hesitate to order from Webb House Furnishers and highly recommend them.

Dianne Laverty

Webb House is my go to when buying furniture, I highly recommend the service is superb. I recently purchased a ROM corner unit and Ellie was so helpful with deciding on the configuration … and pati [read more]ent! I would also like to thank Anita for the Sales after care who has dealt with my queries very promptly and efficiently.