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Co-owner, Joan Webb joined the business in 1987. She is head of the sales team and has a passion for customer service and satisfaction. Her experience within the business means she has extensive product knowledge and prides herself on her organisational skills. Joan has a warmth and rapport with our customers that shines through.
The son of Howard and Joan, joined the family business in 2007. He is General Manager and looks after sales, delivery and warehouse management as well as being head of the buying team. Neil has extensive product knowledge of all our ranges and is happy to help with any customer queries.
The daughter of Howard and Joan, joined the family business in 2006. She has a passion for interior design and dresses all of the store displays. Rebecca also has a detailed product knowledge of our ranges and is adept at suggesting which products co-ordinate well together and discussing design ideas with our customers.
Company founder, Howard Webb started the business in 1974 as a re-upholstery Service in Mill Street Crewe. Howard now mainly focuses on the company accounts and website development, however with product knowledge and customer service that comes with over 40 years experience, he will be happy to help you with your query!
This was introduced as service to help the customer that finds the carrier service unsuitable. Click and collect allows the customer to collect from our store (or other location points) anytime during our business hours Monday to Saturday 9am to 5pm. It may be possible for after hours collection by arrangement. This is of course a free service.
We can arrange for a courier to deliver your goods. Please note this is a door step service where they will offer delivery between 8am and 6pm, so you may need to make additional arrangements on the day of delivery. Once we have confirmed the availability we will contact you to arrange the delivery date. If you have any specific delivery requirements please contact us to discuss them.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
We operate our own delivery vehicle and all the team are employed directly by us, based at our distribution centre. As soon as your goods arrive we will contact you personally to arrange a day to deliver at your convenience. We can offer you AM or PM and even work around the school runs. We will deliver the furniture to the room you require, unpack the furniture and remove the packaging. If you wish, the team can then run through how any technical parts operate.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
Some of our ranges have a variety of options for you to select from. For example when choosing a bed you will need to select the size and drawer options (if applicable), other ranges will have a variety of wood colours, handles and fabric colours to select from. The selection process is easy, but if you do have any queries, please call us on 01270 629296.
We accept most debit and credit cards and payment via PayPal. The card must be associated with the customers address, so care must be taken if you have recently moved house.
If you need to order and send items to multiple addresses, please place a separate order for each address. For more information on costs and where we can deliver to, click on the Delivery Zone Information button on the checkout page.
Any stock item will be despatched within 2-5 working days of order date. The lead time on all to order items will vary between 4-12 weeks depending on the product. We will inform you of any delays immediately and you will be entitled to a full refund if the timescale is not acceptable.
The Boston range provides the ultimate relaxation. Featuring a high back, and supportive seating, with an option of a static or electronic reclining system. This range combines small compact proportions with neatly tailored details.
The Boston is handmade in Britain and includes a stainless steel USB charging port on power recliner models.
Available as a three seater sofa, large two seater sofa, two seater sofa, or armchair.
All measurements are approximate.
Additional products from the Boston range
Boston Armchair
by Parker Knoll
MRP
From £1519
From £1209
From £1139
Boston 2 Seater Sofa
by Parker Knoll
MRP
From £2169
From £1719
From £1619
Boston 3 Seater Sofa
by Parker Knoll
MRP
From £2649
From £2109
From £1979
Boston Large 2 Seater Sofa
by Parker Knoll
MRP
From £2649
From £2109
From £1979
Boston Rise and Recline Armchair
by Parker Knoll
MRP
From £2749
From £2189
From £2049
Boston 2 Seater Recliner Sofa
by Parker Knoll
MRP
From £3749
From £2979
From £2799
Boston 3 Seater Recliner Sofa
by Parker Knoll
MRP
From £4269
From £3389
From £3179
Boston Large 2 Seater Recliner
by Parker Knoll
MRP
From £4269
From £3389
From £3179
Boston 2-Seater Fixed Sofa
by Parker Knoll
RRP £3457 / Was £2749
Now £1999
GOOGLE REVIEWS - CLICK HERE TO SEE ALL
Glynis Humphreys
1 year ago 
Outstanding customer service from Gary this morning. Very informative - nothing was to much trouble. Service with a smile too. A credit to his company.
Jon
5 months ago
Very impressed by the level of service throughout the order process including a delivery team who were exemplary and diligent in the delivery of my mum's new armchair and removal of her old one.
I al [read more]ways try to support independent/family-run businesses and the difference really shows here.
cecilia bridges
1 year ago
What can I say. Excellent service from this gem of a store. Their customer service is the best we have ever received. We experienced an issue, absolutely not of Webb House's making. The resolution of [read more] which could not have been better. Exceptional.
Do not hesitate to buy from this family company.
Gary is an amazing member of their team, he is brilliant to deal with, he gave us unbelievable service. Friendly, knowledgeable, fabulous. Hope he's is appreciated. Such an asset to the store.
