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Co-owner, Joan Webb joined the business in 1987. She is head of the sales team and has a passion for customer service and satisfaction. Her experience within the business means she has extensive product knowledge and prides herself on her organisational skills. Joan has a warmth and rapport with our customers that shines through.
The son of Howard and Joan, joined the family business in 2007. He is General Manager and looks after sales, delivery and warehouse management as well as being head of the buying team. Neil has extensive product knowledge of all our ranges and is happy to help with any customer queries.
The daughter of Howard and Joan, joined the family business in 2006. She has a passion for interior design and dresses all of the store displays. Rebecca also has a detailed product knowledge of our ranges and is adept at suggesting which products co-ordinate well together and discussing design ideas with our customers.
Company founder, Howard Webb started the business in 1974 as a re-upholstery Service in Mill Street Crewe. Howard now mainly focuses on the company accounts and website development, however with product knowledge and customer service that comes with over 40 years experience, he will be happy to help you with your query!
This was introduced as service to help the customer that finds the carrier service unsuitable. Click and collect allows the customer to collect from our store (or other location points) anytime during our business hours Monday to Saturday 9am to 5pm. It may be possible for after hours collection by arrangement. This is of course a free service.
We can arrange for a courier to deliver your goods. Please note this is a door step service where they will offer delivery between 8am and 6pm, so you may need to make additional arrangements on the day of delivery. Once we have confirmed the availability we will contact you to arrange the delivery date. If you have any specific delivery requirements please contact us to discuss them.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
We operate our own delivery vehicle and all the team are employed directly by us, based at our distribution centre. As soon as your goods arrive we will contact you personally to arrange a day to deliver at your convenience. We can offer you AM or PM and even work around the school runs. We will deliver the furniture to the room you require, unpack the furniture and remove the packaging. If you wish, the team can then run through how any technical parts operate.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
Some of our ranges have a variety of options for you to select from. For example when choosing a bed you will need to select the size and drawer options (if applicable), other ranges will have a variety of wood colours, handles and fabric colours to select from. The selection process is easy, but if you do have any queries, please call us on 01270 629296.
We accept most debit and credit cards and payment via PayPal. The card must be associated with the customers address, so care must be taken if you have recently moved house.
If you need to order and send items to multiple addresses, please place a separate order for each address. For more information on costs and where we can deliver to, click on the Delivery Zone Information button on the checkout page.
Any stock item will be despatched within 2-5 working days of order date. The lead time on all to order items will vary between 4-12 weeks depending on the product. We will inform you of any delays immediately and you will be entitled to a full refund if the timescale is not acceptable.
With award winning design features, this range provides the ultimate comfort. An innovative seat design and supportive structure is engineered to enhance both wellbeing and comfort. The stylish flared arm provides contemporary design, alongside the option of contrast stitch detail on leather and integrated USB charging port.
Manual or power recliner options are available for the ultimate relaxation.
All power recliner options come with touch buttons and a USB charging port as standard.
Choose from a range of beautiful fabrics and leathers to suit your style.
Show wood legs available in a choice of four standard finishes -Walnut, Mahogany, Oak, and Ebony.
Size:
Large Sofa - W197 x D97 x H104 cm
Small Sofa - W159 x D97 x H104 cm
Snuggler - W118 x D97 x H104 cm
Armchair - W103 x D97 x H104 cm
Large Footstool - W75 x D51 x H42 cm
All measurements are approximate.
More products in the range
Riley Leather Snuggler
by G Plan Upholstery
MRP From £2009
From £1609
Additional products from the Riley range
Riley Large Fabric Sofa
by G Plan Upholstery
MRP From £2149
From £1719
Riley Small Leather Sofa
by G Plan Upholstery
MRP From £2779
From £2219
Riley Fabric Armchair
by G Plan Upholstery
MRP From £1229
From £979
Riley Footstool
by G Plan Upholstery
MRP From £559
From £449
Riley Leather Footstool
by G Plan Upholstery
MRP From £729
From £579
Riley Fabric Snuggler
by G Plan Upholstery
MRP From £1389
From £1119
GOOGLE REVIEWS - CLICK HERE TO SEE ALL
Kevin Warrellow
2 months ago 
Here in the Crewe area again, the wonderful market town of Nantwich in Cheshire, and the business in question this time for a top drawer review is Webb House Furnishers. They have two showrooms in Nan [read more]twich, one recently opened, with my furniture and a rug purchased from the amazing three storey showroom in Mill Street, Nantwich, Cheshire.
Having recently bought a property in Crewe and looking for a big bed, headboard and mattress, a nice comfortable and quality made armchair, two bedside cabinets and a rug for the living space, Webb House had all the choice I needed and it came out just about on my budget. Along with help of the sales advisor and perusing the three floors and looking at their web site the night before, I can safely state everything came out really well. A very good commendation to the advisor and for the time and help he provided.
Once the furniture had been chosen and a deposit paid, the service offered by the other staff right through to the delivery people, could not have gone more smoothly. As the chair was a little behind the king size bed and other items, due to the time for manufacture, the delivery was over two dates. In terms of keeping communication
cecilia bridges
1 year ago
What can I say. Excellent service from this gem of a store. Their customer service is the best we have ever received. We experienced an issue, absolutely not of Webb House's making. The resolution of [read more] which could not have been better. Exceptional.
Do not hesitate to buy from this family company.
Gary is an amazing member of their team, he is brilliant to deal with, he gave us unbelievable service. Friendly, knowledgeable, fabulous. Hope he's is appreciated. Such an asset to the store.
Glynis Humphreys
11 months ago
Outstanding customer service from Gary this morning. Very informative - nothing was to much trouble. Service with a smile too. A credit to his company.
