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Co-owner, Joan Webb joined the business in 1987. She is head of the sales team and has a passion for customer service and satisfaction. Her experience within the business means she has extensive product knowledge and prides herself on her organisational skills. Joan has a warmth and rapport with our customers that shines through.
The son of Howard and Joan, joined the family business in 2007. He is General Manager and looks after sales, delivery and warehouse management as well as being head of the buying team. Neil has extensive product knowledge of all our ranges and is happy to help with any customer queries.
The daughter of Howard and Joan, joined the family business in 2006. She has a passion for interior design and dresses all of the store displays. Rebecca also has a detailed product knowledge of our ranges and is adept at suggesting which products co-ordinate well together and discussing design ideas with our customers.
Company founder, Howard Webb started the business in 1974 as a re-upholstery Service in Mill Street Crewe. Howard now mainly focuses on the company accounts and website development, however with product knowledge and customer service that comes with over 40 years experience, he will be happy to help you with your query!
This was introduced as service to help the customer that finds the carrier service unsuitable. Click and collect allows the customer to collect from our store (or other location points) anytime during our business hours Monday to Saturday 9am to 5pm. It may be possible for after hours collection by arrangement. This is of course a free service.
We can arrange for a courier to deliver your goods. Please note this is a door step service where they will offer delivery between 8am and 6pm, so you may need to make additional arrangements on the day of delivery. Once we have confirmed the availability we will contact you to arrange the delivery date. If you have any specific delivery requirements please contact us to discuss them.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
We operate our own delivery vehicle and all the team are employed directly by us, based at our distribution centre. As soon as your goods arrive we will contact you personally to arrange a day to deliver at your convenience. We can offer you AM or PM and even work around the school runs. We will deliver the furniture to the room you require, unpack the furniture and remove the packaging. If you wish, the team can then run through how any technical parts operate.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
Some of our ranges have a variety of options for you to select from. For example when choosing a bed you will need to select the size and drawer options (if applicable), other ranges will have a variety of wood colours, handles and fabric colours to select from. The selection process is easy, but if you do have any queries, please call us on 01270 629296.
We accept most debit and credit cards and payment via PayPal. The card must be associated with the customers address, so care must be taken if you have recently moved house.
If you need to order and send items to multiple addresses, please place a separate order for each address. For more information on costs and where we can deliver to, click on the Delivery Zone Information button on the checkout page.
Any stock item will be despatched within 2-5 working days of order date. The lead time on all to order items will vary between 4-12 weeks depending on the product. We will inform you of any delays immediately and you will be entitled to a full refund if the timescale is not acceptable.
Cleveland continues to inherit the hallmarks of high quality detailing that we associate with the best of British manufacturing.
Hand finished turned legs from characterful ash in a choice of our beautiful warm grey wash or antique finishes, bring timeless appeal that work well in city or country homes alike. Every piece is hand crafted with meticulous detailing, soft pleated scroll arms are a nod to classic, yet the look remains soft and casual with a further option of carefully finished pewter studwork.
The fabric palette of soft greys and slate velvety chenilles combine perfectly with a mix of smart hounds-tooth checks or a fusion of more textured global accents to sit with our boucle herringbone plain.
Choice of fabrics
Choice of feet and leg finishes
Choice of Standard Back and Pillowback
All measurements are approximate.
Width: 187cm (73.6.inches)
Height: 98cm (38.6.inches)
Depth: 106cm (41.7.inches)
More products in the range
Cleveland 3 Seater Sofa
by Alstons Upholstery
MRP
From £1719
From £1469
From £1379
Cleveland Grand Sofa - Pillowback
by Alstons Upholstery
MRP
From £1779
From £1509
From £1419
Cleveland Grand Sofa
by Alstons Upholstery
MRP
From £1779
From £1509
From £1419
Cleveland 3 Seater Sofa - Pillowback
by Alstons Upholstery
MRP
From £1719
From £1469
From £1379
Cleveland 2 Seater Sofa
by Alstons Upholstery
MRP
From £1539
From £1309
From £1229
Additional products from the Cleveland range
Cleveland Accent Chair
by Alstons Upholstery
MRP
From £929
From £789
From £739
Cleveland Chair
by Alstons Upholstery
MRP
From £1029
From £879
From £829
Cleveland Footstools
by Alstons Upholstery
MRP
From £399
From £339
From £319
Cleveland Snuggler
by Alstons Upholstery
MRP
From £1289
From £1099
From £1029
GOOGLE REVIEWS - CLICK HERE TO SEE ALL
Kevin Warrellow 
Here in the Crewe area again, the wonderful market town of Nantwich in Cheshire, and the business in question this time for a top drawer review is Webb House Furnishers. They have two showrooms in Nan [read more]twich, one recently opened, with my furniture and a rug purchased from the amazing three storey showroom in Mill Street, Nantwich, Cheshire.
Having recently bought a property in Crewe and looking for a big bed, headboard and mattress, a nice comfortable and quality made armchair, two bedside cabinets and a rug for the living space, Webb House had all the choice I needed and it came out just about on my budget. Along with help of the sales advisor and perusing the three floors and looking at their web site the night before, I can safely state everything came out really well. A very good commendation to the advisor and for the time and help he provided.
Once the furniture had been chosen and a deposit paid, the service offered by the other staff right through to the delivery people, could not have gone more smoothly. As the chair was a little behind the king size bed and other items, due to the time for manufacture, the delivery was over two dates. In terms of keeping communication
Alan Silver
Just taken delivery of our Parker Knoll sofa and chairs,just like to say Great service from Joan at the shop plus Chris and Jucjan for their care in delivery,
Kara Lawrence
Lovely quality furniture. The service we receive is always excellent. The delivery team were exceptional.
Nicola Elsegood
Choosing a new Hypnos bed has been an absolute pleasure, from start to
finish. Anita was well informed and so very helpful. Thank you very much for this enjoyable.
Glynis Humphreys
Outstanding customer service from Gary this morning. Very informative - nothing was to much trouble. Service with a smile too. A credit to his company.
Sally Pearson
Have ordered and just had delivered a new mattress. The whole process from visiting the store, purchasing the mattress and delivery has been exemplary. Staff polite and helpful and have good product k [read more]nowledge. I will definitely buy from them in the future.
Tony Brown
Excellent service from start to finish. Particular credit goes to the delivery team who were professional and caring when they delivered our new chairs and footstool.
Phillip Carroll
We encountered manufacturing delays which had an impact on the delivery time of our total furniture order.
Although it was a manufacturer delay, andnot their making, Neil and the team still went over [read more] and above our expectations to ensure we had an interim solution.
The customer service we received from Neil and his team was exemplary, and we certainly would recommend them, thank you
Jon
Very impressed by the level of service throughout the order process including a delivery team who were exemplary and diligent in the delivery of my mum's new armchair and removal of her old one.
I al [read more]ways try to support independent/family-run businesses and the difference really shows here.
Paul Langley
We had a slight problem with a couch. The team went above and beyond to solve the problem to our satisfaction. 5* recommended.
Chloe Smith
Gary is an absolute asset to the webb house team and a true credit to the company. From the moment you walk in, he makes the whole experience feel easy, welcoming, and genuinely enjoyable. His knowled [read more]ge of the products is outstanding, and he takes the time to really understand what you’re looking for.
What really sets Gary apart is how he consistently goes above and beyond. Whether it’s offering thoughtful recommendations or ensuring every detail is just right, his level of care and professionalism is second to none.
It’s rare to come across someone so dedicated, approachable, and passionate about what they do. Gary doesn’t just sell furniture—he creates a great customer experience from start to finish. Highly recommended!
Chloe & Jack - Shavington
Maurice Bingham
From start to delivery this was first class.
