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Co-owner, Joan Webb joined the business in 1987. She is head of the sales team and has a passion for customer service and satisfaction. Her experience within the business means she has extensive product knowledge and prides herself on her organisational skills. Joan has a warmth and rapport with our customers that shines through.
The son of Howard and Joan, joined the family business in 2007. He is General Manager and looks after sales, delivery and warehouse management as well as being head of the buying team. Neil has extensive product knowledge of all our ranges and is happy to help with any customer queries.
The daughter of Howard and Joan, joined the family business in 2006. She has a passion for interior design and dresses all of the store displays. Rebecca also has a detailed product knowledge of our ranges and is adept at suggesting which products co-ordinate well together and discussing design ideas with our customers.
Company founder, Howard Webb started the business in 1974 as a re-upholstery Service in Mill Street Crewe. Howard now mainly focuses on the company accounts and website development, however with product knowledge and customer service that comes with over 40 years experience, he will be happy to help you with your query!
This was introduced as service to help the customer that finds the carrier service unsuitable. Click and collect allows the customer to collect from our store (or other location points) anytime during our business hours Monday to Saturday 9am to 5pm. It may be possible for after hours collection by arrangement. This is of course a free service.
We can arrange for a courier to deliver your goods. Please note this is a door step service where they will offer delivery between 8am and 6pm, so you may need to make additional arrangements on the day of delivery. Once we have confirmed the availability we will contact you to arrange the delivery date. If you have any specific delivery requirements please contact us to discuss them.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
We operate our own delivery vehicle and all the team are employed directly by us, based at our distribution centre. As soon as your goods arrive we will contact you personally to arrange a day to deliver at your convenience. We can offer you AM or PM and even work around the school runs. We will deliver the furniture to the room you require, unpack the furniture and remove the packaging. If you wish, the team can then run through how any technical parts operate.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
Some of our ranges have a variety of options for you to select from. For example when choosing a bed you will need to select the size and drawer options (if applicable), other ranges will have a variety of wood colours, handles and fabric colours to select from. The selection process is easy, but if you do have any queries, please call us on 01270 629296.
We accept most debit and credit cards and payment via PayPal. The card must be associated with the customers address, so care must be taken if you have recently moved house.
If you need to order and send items to multiple addresses, please place a separate order for each address. For more information on costs and where we can deliver to, click on the Delivery Zone Information button on the checkout page.
Any stock item will be despatched within 2-5 working days of order date. The lead time on all to order items will vary between 4-12 weeks depending on the product. We will inform you of any delays immediately and you will be entitled to a full refund if the timescale is not acceptable.
Part of the Origins Collection -
No Turn - for easy care ReActive pocket springs with a firmer feel for edge to edge support Contains 100 percent natural and sustainable fibres that can be recycled at end of life Safe and fire resistant sleep surface that is free from FR chemicals Luxurious unbleached cotton and viscose sleep surface that helps keep you dry and cool British wool certified to the Responsible Wool Standard, provides natural breathability and temperature regularity Contains Cotton sourced through the Better Cotton Initiative, providing a comfortable, yet supportive sleeping surface.
eOlus support pad allows airflow and contains recycled fibres made from water bottles 2 rows of genuine hand side stitching on the border.
Firmness: Firm and Extra Firm tensions
All measurements are approximate.
More products in the range
Orthocare Superior Divan
by Hypnos
MRP From £1739
From £1149
Additional products from the Orthocare range
Orthocare Classic Mattress
by Hypnos
MRP From £969
From £649
Orthocare Superior Mattress
by Hypnos
MRP From £1339
From £889
Orthocare Support Mattress
by Hypnos
MRP From £1099
From £729
GOOGLE REVIEWS - CLICK HERE TO SEE ALL
Dianne Laverty 
Webb House is my go to when buying furniture, I highly recommend the service is superb.
I recently purchased a ROM corner unit and Ellie was so helpful with deciding on the configuration … and pati [read more]ent!
I would also like to thank Anita for the Sales after care who has dealt with my queries very promptly and efficiently.
mark bolton
Been buying from Webbs for many years now, took delivery of another sofa this week, Gary and the staff are great and communication is excellent, sofa arrived earlier than expected and the delivery tea [read more]m where efficient and friendly.
Paul Langley
We had a slight problem with a couch. The team went above and beyond to solve the problem to our satisfaction. 5* recommended.
Janet Palin
My new sofa and bedside table from Webb House Furnishers were delivered yesterday, 16/09/2025. The customer service I have received from first visiting the store to delivery of items has been absolute [read more]ly excellent. Mrs Webb herself was so very helpful when I was making my choice but I was free to take as long as I needed. There was no pressure. The delivery team were wonderful. They'd already visited to check access details so that when delivery day arrived all went smoothly. They took such care, covering footwear, unwrapping the goods. Top Class. Thank you Webbs.
Robert Gruszka
Absolutely wonderful service and product knowledge. Gary talked us through all our options and colour choices and we purchased a beautiful Venjakob table and chairs with matching bar stools.
Outstand [read more]ing service from start to finish
Highly recommend
Julie Ward
Excellent service from the shop and the delivery team, delivered with care and respect for your home, they brought sheets etc to protect carpets, very good service and we’re thrilled with our new so [read more]fa ! Thank you
Richard Casey
Great customer service as always, products are top quality and last for years.
Stuart Allan
A very nice company to deal with, delivery men outstanding polite and careful.
Chloe Smith
Gary is an absolute asset to the webb house team and a true credit to the company. From the moment you walk in, he makes the whole experience feel easy, welcoming, and genuinely enjoyable. His knowled [read more]ge of the products is outstanding, and he takes the time to really understand what you’re looking for.
What really sets Gary apart is how he consistently goes above and beyond. Whether it’s offering thoughtful recommendations or ensuring every detail is just right, his level of care and professionalism is second to none.
It’s rare to come across someone so dedicated, approachable, and passionate about what they do. Gary doesn’t just sell furniture—he creates a great customer experience from start to finish. Highly recommended!
Chloe & Jack - Shavington
Nicola Elsegood
Choosing a new Hypnos bed has been an absolute pleasure, from start to
finish. Anita was well informed and so very helpful. Thank you very much for this enjoyable.
Keith Playdon
We have just received delivery of 2 sofas which are perfect.
The level of Customer Service in store was exceptional, the whole process has been wonderful. The in store staff were very patient answeri [read more]ng all our questions and nothing was too much trouble.
The 2 delivery men were marvellous, extremely professional and helpful.
We would not hesitate to order from Webb House Furnishers and highly recommend them.
Kevin Warrellow
Here in the Crewe area again, the wonderful market town of Nantwich in Cheshire, and the business in question this time for a top drawer review is Webb House Furnishers. They have two showrooms in Nan [read more]twich, one recently opened, with my furniture and a rug purchased from the amazing three storey showroom in Mill Street, Nantwich, Cheshire.
Having recently bought a property in Crewe and looking for a big bed, headboard and mattress, a nice comfortable and quality made armchair, two bedside cabinets and a rug for the living space, Webb House had all the choice I needed and it came out just about on my budget. Along with help of the sales advisor and perusing the three floors and looking at their web site the night before, I can safely state everything came out really well. A very good commendation to the advisor and for the time and help he provided.
Once the furniture had been chosen and a deposit paid, the service offered by the other staff right through to the delivery people, could not have gone more smoothly. As the chair was a little behind the king size bed and other items, due to the time for manufacture, the delivery was over two dates. In terms of keeping communication