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Co-owner, Joan Webb joined the business in 1987. She is head of the sales team and has a passion for customer service and satisfaction. Her experience within the business means she has extensive product knowledge and prides herself on her organisational skills. Joan has a warmth and rapport with our customers that shines through.
The son of Howard and Joan, joined the family business in 2007. He is General Manager and looks after sales, delivery and warehouse management as well as being head of the buying team. Neil has extensive product knowledge of all our ranges and is happy to help with any customer queries.
The daughter of Howard and Joan, joined the family business in 2006. She has a passion for interior design and dresses all of the store displays. Rebecca also has a detailed product knowledge of our ranges and is adept at suggesting which products co-ordinate well together and discussing design ideas with our customers.
Company founder, Howard Webb started the business in 1974 as a re-upholstery Service in Mill Street Crewe. Howard now mainly focuses on the company accounts and website development, however with product knowledge and customer service that comes with over 40 years experience, he will be happy to help you with your query!
This was introduced as service to help the customer that finds the carrier service unsuitable. Click and collect allows the customer to collect from our store (or other location points) anytime during our business hours Monday to Saturday 9am to 5pm. It may be possible for after hours collection by arrangement. This is of course a free service.
We can arrange for a courier to deliver your goods. Please note this is a door step service where they will offer delivery between 8am and 6pm, so you may need to make additional arrangements on the day of delivery. Once we have confirmed the availability we will contact you to arrange the delivery date. If you have any specific delivery requirements please contact us to discuss them.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
We operate our own delivery vehicle and all the team are employed directly by us, based at our distribution centre. As soon as your goods arrive we will contact you personally to arrange a day to deliver at your convenience. We can offer you AM or PM and even work around the school runs. We will deliver the furniture to the room you require, unpack the furniture and remove the packaging. If you wish, the team can then run through how any technical parts operate.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
Some of our ranges have a variety of options for you to select from. For example when choosing a bed you will need to select the size and drawer options (if applicable), other ranges will have a variety of wood colours, handles and fabric colours to select from. The selection process is easy, but if you do have any queries, please call us on 01270 629296.
We accept most debit and credit cards and payment via PayPal. The card must be associated with the customers address, so care must be taken if you have recently moved house.
If you need to order and send items to multiple addresses, please place a separate order for each address. For more information on costs and where we can deliver to, click on the Delivery Zone Information button on the checkout page.
Any stock item will be despatched within 2-5 working days of order date. The lead time on all to order items will vary between 4-12 weeks depending on the product. We will inform you of any delays immediately and you will be entitled to a full refund if the timescale is not acceptable.
Free Accessory Pack
Relax in Style with the Westbury Petite
Looking for comfort and support without compromising on space? The Westbury Petite range from Celebrity is perfect for you. Designed with smaller frames in mind, these rise and recliner chairs offer a luxurious sitting experience tailored to your needs.
Available in our Nantwich showrooms, the Westbury Petite collection boasts a variety of customisable options:
Choose your perfect size: Petite, Small, or Standard
Fabric Selection: Explore a wide range of colours and textures to match your décor.
Single or Dual Motor: Control the footrest and backrest independently for ultimate relaxation.
Optional Extras: Enhance your comfort with features like heat and massage.
Visit our showroom today and experience the Westbury Petite difference. Our friendly staff are on hand to help you find the perfect chair for your needs.
All measurements are approximate.
Width: 73cm (28.7.inches)
Height: 104cm (40.9.inches)
Depth: 87cm (34.3.inches)
More products in the range
Westbury Grande Rise and Recliner Chair
by Celebrity
MRP £2079
£1869
Westbury Standard Rise and Recliner Chair
by Celebrity
MRP From £1999
From £1799
Westbury Cloud Zero Lift and Rise Recliner
by Celebrity
MRP £2129
£1919
Additional products from the Westbury range
Westbury Petite Recliner Chair
by Celebrity
MRP £1219
£1089
Westbury 2 Seater Sofa
by Celebrity
MRP £1369
£1229
Westbury 3 Seater Sofa
by Celebrity
MRP £1819
£1629
Westbury Chair
by Celebrity
MRP £999
£899
Westbury Chair
by Celebrity
MRP £999
£899
Westbury Chair
by Celebrity
MRP £999
£899
Westbury Chair
by Celebrity
MRP £999
£899
Westbury Grande Recliner Chair
by Celebrity
MRP £1289
£1159
Westbury Petite Recliner Chair
by Celebrity
MRP £1219
£1089
Westbury Standard Recliner Chair
by Celebrity
MRP £1219
£1089
Westbury Standard Chair
by Celebrity
MRP £999
£899
Westbury Petite Chair
by Celebrity
MRP £999
£899
Westbury Suite
by Celebrity
MRP From £1219
From £1089
Westbury Sofa
by Celebrity
RRP £1369 / Was £1229
Now £889
GOOGLE REVIEWS - CLICK HERE TO SEE ALL
Mark Brindley 
We have visited Webbs on numerous occasions now, and recently bought a bed from the shop floor. The service has been flawless from sale to delivery, and all staff have been particularly friendly, help [read more]ful and knowledgeable. A real pleasure and a refreshing change from the usual high street retail experience these days. We'll be back.
Chloe Smith
Gary is an absolute asset to the webb house team and a true credit to the company. From the moment you walk in, he makes the whole experience feel easy, welcoming, and genuinely enjoyable. His knowled [read more]ge of the products is outstanding, and he takes the time to really understand what you’re looking for.
What really sets Gary apart is how he consistently goes above and beyond. Whether it’s offering thoughtful recommendations or ensuring every detail is just right, his level of care and professionalism is second to none.
It’s rare to come across someone so dedicated, approachable, and passionate about what they do. Gary doesn’t just sell furniture—he creates a great customer experience from start to finish. Highly recommended!
Chloe & Jack - Shavington
Sales Team
Purchased several items from Neil at Webb house for both at home and work, the whole team were very polite and helpful from start to finish. The products are also great quality and we won't look elsew [read more]here when ordering more furniture.
Keep up the good work.
Sally Pearson
Have ordered and just had delivered a new mattress. The whole process from visiting the store, purchasing the mattress and delivery has been exemplary. Staff polite and helpful and have good product k [read more]nowledge. I will definitely buy from them in the future.
Alan Silver
Just taken delivery of our Parker Knoll sofa and chairs,just like to say Great service from Joan at the shop plus Chris and Jucjan for their care in delivery,
Phillip Carroll
We encountered manufacturing delays which had an impact on the delivery time of our total furniture order.
Although it was a manufacturer delay, andnot their making, Neil and the team still went over [read more] and above our expectations to ensure we had an interim solution.
The customer service we received from Neil and his team was exemplary, and we certainly would recommend them, thank you
Kevin Warrellow
Here in the Crewe area again, the wonderful market town of Nantwich in Cheshire, and the business in question this time for a top drawer review is Webb House Furnishers. They have two showrooms in Nan [read more]twich, one recently opened, with my furniture and a rug purchased from the amazing three storey showroom in Mill Street, Nantwich, Cheshire.
Having recently bought a property in Crewe and looking for a big bed, headboard and mattress, a nice comfortable and quality made armchair, two bedside cabinets and a rug for the living space, Webb House had all the choice I needed and it came out just about on my budget. Along with help of the sales advisor and perusing the three floors and looking at their web site the night before, I can safely state everything came out really well. A very good commendation to the advisor and for the time and help he provided.
Once the furniture had been chosen and a deposit paid, the service offered by the other staff right through to the delivery people, could not have gone more smoothly. As the chair was a little behind the king size bed and other items, due to the time for manufacture, the delivery was over two dates. In terms of keeping communication
mark bolton
Been buying from Webbs for many years now, took delivery of another sofa this week, Gary and the staff are great and communication is excellent, sofa arrived earlier than expected and the delivery tea [read more]m where efficient and friendly.
Jon
Very impressed by the level of service throughout the order process including a delivery team who were exemplary and diligent in the delivery of my mum's new armchair and removal of her old one.
I al [read more]ways try to support independent/family-run businesses and the difference really shows here.
Richard Casey
Great customer service as always, products are top quality and last for years.
Glynis Humphreys
Outstanding customer service from Gary this morning. Very informative - nothing was to much trouble. Service with a smile too. A credit to his company.
Robert Gruszka
Absolutely wonderful service and product knowledge. Gary talked us through all our options and colour choices and we purchased a beautiful Venjakob table and chairs with matching bar stools.
Outstand [read more]ing service from start to finish
Highly recommend
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