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Co-owner, Joan Webb joined the business in 1987. She is head of the sales team and has a passion for customer service and satisfaction. Her experience within the business means she has extensive product knowledge and prides herself on her organisational skills. Joan has a warmth and rapport with our customers that shines through.
The son of Howard and Joan, joined the family business in 2007. He is General Manager and looks after sales, delivery and warehouse management as well as being head of the buying team. Neil has extensive product knowledge of all our ranges and is happy to help with any customer queries.
The daughter of Howard and Joan, joined the family business in 2006. She has a passion for interior design and dresses all of the store displays. Rebecca also has a detailed product knowledge of our ranges and is adept at suggesting which products co-ordinate well together and discussing design ideas with our customers.
Company founder, Howard Webb started the business in 1974 as a re-upholstery Service in Mill Street Crewe. Howard now mainly focuses on the company accounts and website development, however with product knowledge and customer service that comes with over 40 years experience, he will be happy to help you with your query!
This was introduced as service to help the customer that finds the carrier service unsuitable. Click and collect allows the customer to collect from our store (or other location points) anytime during our business hours Monday to Saturday 9am to 5pm. It may be possible for after hours collection by arrangement. This is of course a free service.
We can arrange for a courier to deliver your goods. Please note this is a door step service where they will offer delivery between 8am and 6pm, so you may need to make additional arrangements on the day of delivery. Once we have confirmed the availability we will contact you to arrange the delivery date. If you have any specific delivery requirements please contact us to discuss them.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
We operate our own delivery vehicle and all the team are employed directly by us, based at our distribution centre. As soon as your goods arrive we will contact you personally to arrange a day to deliver at your convenience. We can offer you AM or PM and even work around the school runs. We will deliver the furniture to the room you require, unpack the furniture and remove the packaging. If you wish, the team can then run through how any technical parts operate.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
Some of our ranges have a variety of options for you to select from. For example when choosing a bed you will need to select the size and drawer options (if applicable), other ranges will have a variety of wood colours, handles and fabric colours to select from. The selection process is easy, but if you do have any queries, please call us on 01270 629296.
We accept most debit and credit cards and payment via PayPal. The card must be associated with the customers address, so care must be taken if you have recently moved house.
If you need to order and send items to multiple addresses, please place a separate order for each address. For more information on costs and where we can deliver to, click on the Delivery Zone Information button on the checkout page.
Any stock item will be despatched within 2-5 working days of order date. The lead time on all to order items will vary between 4-12 weeks depending on the product. We will inform you of any delays immediately and you will be entitled to a full refund if the timescale is not acceptable.
G Plan's Riley Small Leather Sofa Collection: Compact Luxury for Your Cheshire Home
The Riley Small Leather Sofa collection by G Plan Upholstery brings a touch of sophistication and supreme comfort to your living space. Designed with Cheshire homes in mind, the Riley's compact dimensions make it ideal for smaller rooms or apartments, without compromising on style or comfort. The range features full, sumptuous seats and stylish flared arms for a contemporary design that complements any decor.
Choose from a wide selection of luxurious leather finishes to match your taste, with contrast stitching available on select colours for a personalised touch. The Riley also offers manual or power recliner options for the ultimate in relaxation. Our Nantwich showroom invites you to experience the Riley's unparalleled comfort and exquisite craftsmanship firsthand. Discover how the Riley Small Leather Sofa collection can elevate your living space and bring a touch of everyday luxury to your Cheshire home.
Manual or power recliner options are available for the ultimate relaxation. All power recliner options come with touch buttons and a USB charging port as standard.
Show wood legs available in a choice of four standard finishes - Walnut, Mahogany, Oak, and Ebony.
All measurements are approximate.
Width: 159cm (62.6.inches)
Height: 104cm (40.9.inches)
Depth: 97cm (38.2.inches)
Features
Additional products from the Riley range
Riley Large Fabric Sofa
by G Plan Upholstery
MRP From £2149
From £1719
Riley Leather Snuggler
by G Plan Upholstery
MRP From £2009
From £1609
Riley Fabric Armchair
by G Plan Upholstery
MRP From £1229
From £979
Riley Footstool
by G Plan Upholstery
MRP From £559
From £449
Riley Leather Footstool
by G Plan Upholstery
MRP From £729
From £579
Riley Leather Armchair
by G Plan Upholstery
MRP From £1779
From £1429
Riley Fabric Snuggler
by G Plan Upholstery
MRP From £1389
From £1119
GOOGLE REVIEWS - CLICK HERE TO SEE ALL
Alan Silver
2 months ago 
Just taken delivery of our Parker Knoll sofa and chairs,just like to say Great service from Joan at the shop plus Chris and Jucjan for their care in delivery,
Carol James
Last Week
We recently decided to purchase a new suite from Webb's. We'd been thinking about it for some time and we really wanted to purchase from an independent store. While waiting for an assistant to become [read more]free we had a wander upstairs and decided on buying new furniture to go with the suite.
We regularly received updates on our purchases and it was all delivered last week. The delivery men could not have been better. Every care was taken to not make any mess at all in our home. All pieces were placed exactly where I wanted them.
Webb's called later in the day to check that we were happy with everything.
Would highly recommend.
Glynis Humphreys
1 year ago
Outstanding customer service from Gary this morning. Very informative - nothing was to much trouble. Service with a smile too. A credit to his company.
