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Co-owner, Joan Webb joined the business in 1987. She is head of the sales team and has a passion for customer service and satisfaction. Her experience within the business means she has extensive product knowledge and prides herself on her organisational skills. Joan has a warmth and rapport with our customers that shines through.
The son of Howard and Joan, joined the family business in 2007. He is General Manager and looks after sales, delivery and warehouse management as well as being head of the buying team. Neil has extensive product knowledge of all our ranges and is happy to help with any customer queries.
The daughter of Howard and Joan, joined the family business in 2006. She has a passion for interior design and dresses all of the store displays. Rebecca also has a detailed product knowledge of our ranges and is adept at suggesting which products co-ordinate well together and discussing design ideas with our customers.
Company founder, Howard Webb started the business in 1974 as a re-upholstery Service in Mill Street Crewe. Howard now mainly focuses on the company accounts and website development, however with product knowledge and customer service that comes with over 40 years experience, he will be happy to help you with your query!
This was introduced as service to help the customer that finds the carrier service unsuitable. Click and collect allows the customer to collect from our store (or other location points) anytime during our business hours Monday to Saturday 9am to 5pm. It may be possible for after hours collection by arrangement. This is of course a free service.
We can arrange for a courier to deliver your goods. Please note this is a door step service where they will offer delivery between 8am and 6pm, so you may need to make additional arrangements on the day of delivery. Once we have confirmed the availability we will contact you to arrange the delivery date. If you have any specific delivery requirements please contact us to discuss them.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
We operate our own delivery vehicle and all the team are employed directly by us, based at our distribution centre. As soon as your goods arrive we will contact you personally to arrange a day to deliver at your convenience. We can offer you AM or PM and even work around the school runs. We will deliver the furniture to the room you require, unpack the furniture and remove the packaging. If you wish, the team can then run through how any technical parts operate.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
Some of our ranges have a variety of options for you to select from. For example when choosing a bed you will need to select the size and drawer options (if applicable), other ranges will have a variety of wood colours, handles and fabric colours to select from. The selection process is easy, but if you do have any queries, please call us on 01270 629296.
We accept most debit and credit cards and payment via PayPal. The card must be associated with the customers address, so care must be taken if you have recently moved house.
If you need to order and send items to multiple addresses, please place a separate order for each address. For more information on costs and where we can deliver to, click on the Delivery Zone Information button on the checkout page.
Any stock item will be despatched within 2-5 working days of order date. The lead time on all to order items will vary between 4-12 weeks depending on the product. We will inform you of any delays immediately and you will be entitled to a full refund if the timescale is not acceptable.
Sink into Style with the Malvern Leather Armchair Range
Experience the ultimate in comfort and quality with the Malvern Leather Armchair range from G Plan Upholstery, available at our Nantwich showroom.
Handcrafted in the UK, the Malvern boasts a classic design with modern features like high backs, lumbar support, and a choice of stylish feet. Choose from a wide selection of luxurious leathers and fabrics to complement your home.
Available as a manual or power recliner, the Malvern offers unparalleled relaxation at the touch of a button. Visit our showroom to find your perfect fit and discover the renowned comfort of G Plan
All measurements are approximate.
Width: 94cm (37.inches)
Height: 105cm (41.3.inches)
Depth: 97cm (38.2.inches)
Features
Additional products from the Malvern range
Malvern 2 Seater Fabric Sofa
by G Plan Upholstery
MRP
From £1779
From £1429
From £1339
Malvern 2 Seater Leather Sofa
by G Plan Upholstery
MRP
From £2319
From £1859
From £1739
Malvern 3 Seater 2 Cushion Fabric Sofa
by G Plan Upholstery
MRP
From £1939
From £1549
From £1449
Malvern 3 Seater 2 Cushion Leather Sofa
by G Plan Upholstery
MRP
From £2479
From £1979
From £1859
Malvern 3 Seater Fabric Sofa
by G Plan Upholstery
MRP
From £1939
From £1549
From £1449
Malvern 3 Seater Leather Sofa
by G Plan Upholstery
MRP
From £2479
From £1979
From £1859
Malvern Fabric Armchair
by G Plan Upholstery
MRP
From £1049
From £839
From £789
GOOGLE REVIEWS - CLICK HERE TO SEE ALL
Phillip Carroll 
We encountered manufacturing delays which had an impact on the delivery time of our total furniture order.
Although it was a manufacturer delay, andnot their making, Neil and the team still went over [read more] and above our expectations to ensure we had an interim solution.
The customer service we received from Neil and his team was exemplary, and we certainly would recommend them, thank you
Chloe Smith
Gary is an absolute asset to the webb house team and a true credit to the company. From the moment you walk in, he makes the whole experience feel easy, welcoming, and genuinely enjoyable. His knowled [read more]ge of the products is outstanding, and he takes the time to really understand what you’re looking for.
What really sets Gary apart is how he consistently goes above and beyond. Whether it’s offering thoughtful recommendations or ensuring every detail is just right, his level of care and professionalism is second to none.
It’s rare to come across someone so dedicated, approachable, and passionate about what they do. Gary doesn’t just sell furniture—he creates a great customer experience from start to finish. Highly recommended!
Chloe & Jack - Shavington
Glynis Humphreys
Outstanding customer service from Gary this morning. Very informative - nothing was to much trouble. Service with a smile too. A credit to his company.
Sally Pearson
Have ordered and just had delivered a new mattress. The whole process from visiting the store, purchasing the mattress and delivery has been exemplary. Staff polite and helpful and have good product k [read more]nowledge. I will definitely buy from them in the future.
Mike Puttick
Best furniture supplier in the business! Family run and very accommodating. We won’t go anywhere else.
Peter Williams
Excellent place to visit with an extensive range of furniture on two floors. They have two stores in Nantwich so allow yourself plenty of time.The sales staff are extremely helpful and knowledgeable.
Susan L
Excellent service from the purchase of our new furniture right through to delivery. The team who delivered it were very helpful and professional- we are very happy customers.
Janet Palin
My new sofa and bedside table from Webb House Furnishers were delivered yesterday, 16/09/2025. The customer service I have received from first visiting the store to delivery of items has been absolute [read more]ly excellent. Mrs Webb herself was so very helpful when I was making my choice but I was free to take as long as I needed. There was no pressure. The delivery team were wonderful. They'd already visited to check access details so that when delivery day arrived all went smoothly. They took such care, covering footwear, unwrapping the goods. Top Class. Thank you Webbs.
Keith Playdon
We have just received delivery of 2 sofas which are perfect.
The level of Customer Service in store was exceptional, the whole process has been wonderful. The in store staff were very patient answeri [read more]ng all our questions and nothing was too much trouble.
The 2 delivery men were marvellous, extremely professional and helpful.
We would not hesitate to order from Webb House Furnishers and highly recommend them.
Martyn Cooper
Have a good selection of sleepeezee beds.
Paul Langley
We had a slight problem with a couch. The team went above and beyond to solve the problem to our satisfaction. 5* recommended.
Robert Gruszka
Absolutely wonderful service and product knowledge. Gary talked us through all our options and colour choices and we purchased a beautiful Venjakob table and chairs with matching bar stools.
Outstand [read more]ing service from start to finish
Highly recommend