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Phillip Carroll

We encountered manufacturing delays which had an impact on the delivery time of our total furniture order. Although it was a manufacturer delay, andnot their making, Neil and the team still went over [read more] and above our expectations to ensure we had an interim solution. The customer service we received from Neil and his team was exemplary, and we certainly would recommend them, thank you

Sally Pearson

Have ordered and just had delivered a new mattress. The whole process from visiting the store, purchasing the mattress and delivery has been exemplary. Staff polite and helpful and have good product k [read more]nowledge. I will definitely buy from them in the future.

Dianne Laverty

Webb House is my go to when buying furniture, I highly recommend the service is superb. I recently purchased a ROM corner unit and Ellie was so helpful with deciding on the configuration … and pati [read more]ent! I would also like to thank Anita for the Sales after care who has dealt with my queries very promptly and efficiently.

Glynis Humphreys

Outstanding customer service from Gary this morning. Very informative - nothing was to much trouble. Service with a smile too. A credit to his company.

Bea Grace

Such amazing service from start to finish, we are absolutely delighted with our new sofas. Thank you so much.

Christine Jaggs

I cannot fault the service offered by Webbs. I ordered a number of pieces of Parker Knoll furniture from Webbs. There were problems in terms of the fabric but Webbs kept me informed at every stage. Tw [read more]o very helpful delivery men arrived with my furniture earlier this week and the sofas and chairs are really lovely and very well made. The whole service has been exemplary and I would highly recommend this company.

Paul Langley

We had a slight problem with a couch. The team went above and beyond to solve the problem to our satisfaction. 5* recommended.

Keith Playdon

We have just received delivery of 2 sofas which are perfect. The level of Customer Service in store was exceptional, the whole process has been wonderful. The in store staff were very patient answeri [read more]ng all our questions and nothing was too much trouble. The 2 delivery men were marvellous, extremely professional and helpful. We would not hesitate to order from Webb House Furnishers and highly recommend them.

Chloe Smith

Gary is an absolute asset to the webb house team and a true credit to the company. From the moment you walk in, he makes the whole experience feel easy, welcoming, and genuinely enjoyable. His knowled [read more]ge of the products is outstanding, and he takes the time to really understand what you’re looking for. What really sets Gary apart is how he consistently goes above and beyond. Whether it’s offering thoughtful recommendations or ensuring every detail is just right, his level of care and professionalism is second to none. It’s rare to come across someone so dedicated, approachable, and passionate about what they do. Gary doesn’t just sell furniture—he creates a great customer experience from start to finish. Highly recommended! Chloe & Jack - Shavington

Mike Puttick

Best furniture supplier in the business! Family run and very accommodating. We won’t go anywhere else.

Janet Palin

My new sofa and bedside table from Webb House Furnishers were delivered yesterday, 16/09/2025. The customer service I have received from first visiting the store to delivery of items has been absolute [read more]ly excellent. Mrs Webb herself was so very helpful when I was making my choice but I was free to take as long as I needed. There was no pressure. The delivery team were wonderful. They'd already visited to check access details so that when delivery day arrived all went smoothly. They took such care, covering footwear, unwrapping the goods. Top Class. Thank you Webbs.

Robert Gruszka

Absolutely wonderful service and product knowledge. Gary talked us through all our options and colour choices and we purchased a beautiful Venjakob table and chairs with matching bar stools. Outstand [read more]ing service from start to finish Highly recommend