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Glynis Humphreys

Outstanding customer service from Gary this morning. Very informative - nothing was to much trouble. Service with a smile too. A credit to his company.

Kevin Warrellow

Here in the Crewe area again, the wonderful market town of Nantwich in Cheshire, and the business in question this time for a top drawer review is Webb House Furnishers. They have two showrooms in Nan [read more]twich, one recently opened, with my furniture and a rug purchased from the amazing three storey showroom in Mill Street, Nantwich, Cheshire. Having recently bought a property in Crewe and looking for a big bed, headboard and mattress, a nice comfortable and quality made armchair, two bedside cabinets and a rug for the living space, Webb House had all the choice I needed and it came out just about on my budget. Along with help of the sales advisor and perusing the three floors and looking at their web site the night before, I can safely state everything came out really well. A very good commendation to the advisor and for the time and help he provided. Once the furniture had been chosen and a deposit paid, the service offered by the other staff right through to the delivery people, could not have gone more smoothly. As the chair was a little behind the king size bed and other items, due to the time for manufacture, the delivery was over two dates. In terms of keeping communication

Sales Team

Purchased several items from Neil at Webb house for both at home and work, the whole team were very polite and helpful from start to finish. The products are also great quality and we won't look elsew [read more]here when ordering more furniture. Keep up the good work.

Mark Brindley

We have visited Webbs on numerous occasions now, and recently bought a bed from the shop floor. The service has been flawless from sale to delivery, and all staff have been particularly friendly, help [read more]ful and knowledgeable. A real pleasure and a refreshing change from the usual high street retail experience these days. We'll be back.

Nicola Elsegood

Choosing a new Hypnos bed has been an absolute pleasure, from start to finish. Anita was well informed and so very helpful. Thank you very much for this enjoyable.

Margaret Freeman

Good service. The delivery men were particularly kind and helpful and took such care trying to get our new sofa into an awkward small cottage.

Tony Brown

Excellent service from start to finish. Particular credit goes to the delivery team who were professional and caring when they delivered our new chairs and footstool.

Alan Silver

Just taken delivery of our Parker Knoll sofa and chairs,just like to say Great service from Joan at the shop plus Chris and Jucjan for their care in delivery,

Janet Palin

My new sofa and bedside table from Webb House Furnishers were delivered yesterday, 16/09/2025. The customer service I have received from first visiting the store to delivery of items has been absolute [read more]ly excellent. Mrs Webb herself was so very helpful when I was making my choice but I was free to take as long as I needed. There was no pressure. The delivery team were wonderful. They'd already visited to check access details so that when delivery day arrived all went smoothly. They took such care, covering footwear, unwrapping the goods. Top Class. Thank you Webbs.

Carol James

We recently decided to purchase a new suite from Webb's. We'd been thinking about it for some time and we really wanted to purchase from an independent store. While waiting for an assistant to become [read more]free we had a wander upstairs and decided on buying new furniture to go with the suite. We regularly received updates on our purchases and it was all delivered last week. The delivery men could not have been better. Every care was taken to not make any mess at all in our home. All pieces were placed exactly where I wanted them. Webb's called later in the day to check that we were happy with everything. Would highly recommend.

Keith Playdon

We have just received delivery of 2 sofas which are perfect. The level of Customer Service in store was exceptional, the whole process has been wonderful. The in store staff were very patient answeri [read more]ng all our questions and nothing was too much trouble. The 2 delivery men were marvellous, extremely professional and helpful. We would not hesitate to order from Webb House Furnishers and highly recommend them.

Sally Williams

Thank you Gary for your help in choosing our bedroom furniture today. We highly recommend this lovely shop where the choice of furniture is amazing and staff very helpful. As we said, we will be back [read more]in the autumn for our living room needs. Sally and Peter Williams