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Co-owner, Joan Webb joined the business in 1987. She is head of the sales team and has a passion for customer service and satisfaction. Her experience within the business means she has extensive product knowledge and prides herself on her organisational skills. Joan has a warmth and rapport with our customers that shines through.
The son of Howard and Joan, joined the family business in 2007. He is General Manager and looks after sales, delivery and warehouse management as well as being head of the buying team. Neil has extensive product knowledge of all our ranges and is happy to help with any customer queries.
The daughter of Howard and Joan, joined the family business in 2006. She has a passion for interior design and dresses all of the store displays. Rebecca also has a detailed product knowledge of our ranges and is adept at suggesting which products co-ordinate well together and discussing design ideas with our customers.
Company founder, Howard Webb started the business in 1974 as a re-upholstery Service in Mill Street Crewe. Howard now mainly focuses on the company accounts and website development, however with product knowledge and customer service that comes with over 40 years experience, he will be happy to help you with your query!
This was introduced as service to help the customer that finds the carrier service unsuitable. Click and collect allows the customer to collect from our store (or other location points) anytime during our business hours Monday to Saturday 9am to 5pm. It may be possible for after hours collection by arrangement. This is of course a free service.
We can arrange for a courier to deliver your goods. Please note this is a door step service where they will offer delivery between 8am and 6pm, so you may need to make additional arrangements on the day of delivery. Once we have confirmed the availability we will contact you to arrange the delivery date. If you have any specific delivery requirements please contact us to discuss them.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
We operate our own delivery vehicle and all the team are employed directly by us, based at our distribution centre. As soon as your goods arrive we will contact you personally to arrange a day to deliver at your convenience. We can offer you AM or PM and even work around the school runs. We will deliver the furniture to the room you require, unpack the furniture and remove the packaging. If you wish, the team can then run through how any technical parts operate.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
Some of our ranges have a variety of options for you to select from. For example when choosing a bed you will need to select the size and drawer options (if applicable), other ranges will have a variety of wood colours, handles and fabric colours to select from. The selection process is easy, but if you do have any queries, please call us on 01270 629296.
We accept most debit and credit cards and payment via PayPal. The card must be associated with the customers address, so care must be taken if you have recently moved house.
If you need to order and send items to multiple addresses, please place a separate order for each address. For more information on costs and where we can deliver to, click on the Delivery Zone Information button on the checkout page.
Any stock item will be despatched within 2-5 working days of order date. The lead time on all to order items will vary between 4-12 weeks depending on the product. We will inform you of any delays immediately and you will be entitled to a full refund if the timescale is not acceptable.
Extra 5% Off Power Recliners
The comfortable cushions of the Chester recliner rest on a swivel ring made of elegant wood. The wooden armrests curve upwards in an arc shape and lend the chair a seamless visual appeal.
The cushions offer two different types of seating comfort: soft or medium. There are two sizes to choose between. The seat height can be increased by 2.5 cm with an additional wooden swivel ring. If you want to sit back, use the loop to move the backrest to the desired position. The backrest glides back seamlessly thanks to the gas spring mechanism. The ergonomic backrest adapts perfectly to your spine to ensure there is no tension in your body. The integrated leg rest and headrest with a manually adjustable tilt angle offer further comfort.
All measurements are approximate.
Features
Additional products from the Chester range
Chester Curved 3 Seater Leather Sofa
by Himolla
Call 01270 629296 for best price
Chester 2 Seater Leather Reclining Sofa
by Himolla
Call 01270 629296 for best price
Chester 3 Seater Leather Reclining Sofa
by Himolla
Call 01270 629296 for best price
GOOGLE REVIEWS - CLICK HERE TO SEE ALL
Phillip Carroll 
We encountered manufacturing delays which had an impact on the delivery time of our total furniture order.
Although it was a manufacturer delay, andnot their making, Neil and the team still went over [read more] and above our expectations to ensure we had an interim solution.
The customer service we received from Neil and his team was exemplary, and we certainly would recommend them, thank you
Mike Puttick
Best furniture supplier in the business! Family run and very accommodating. We won’t go anywhere else.
Glynis Humphreys
Outstanding customer service from Gary this morning. Very informative - nothing was to much trouble. Service with a smile too. A credit to his company.
Robert Gruszka
Absolutely wonderful service and product knowledge. Gary talked us through all our options and colour choices and we purchased a beautiful Venjakob table and chairs with matching bar stools.
Outstand [read more]ing service from start to finish
Highly recommend
Richard Casey
Great customer service as always, products are top quality and last for years.
Stuart Allan
A very nice company to deal with, delivery men outstanding polite and careful.
sandi kirkham
A delightful company to deal with. Great communication from the office and delivery guys. Protective footwear worn showing respect for floor covering which was very much respected. All packaging remov [read more]ed. Thankyou Webb house!
Steven Potts
We have recently moved home and went into Webb House furnishers in Nantwich to look into replacing some of our furniture. We had great service by the sales team resulting in us purchasing 2 sofas, a f [read more]eature armchair and a couple of rugs.
The delivery guys who brought the furniture were brilliant at getting the largest sofa into our lounge which meant disassembling then reassembling it to make it possible.
I definitely recommend Webb House and I’m sure we’ll be using them again in the future.
Nicola Elsegood
Choosing a new Hypnos bed has been an absolute pleasure, from start to
finish. Anita was well informed and so very helpful. Thank you very much for this enjoyable.
Peter Williams
Excellent place to visit with an extensive range of furniture on two floors. They have two stores in Nantwich so allow yourself plenty of time.The sales staff are extremely helpful and knowledgeable.
Kevin Warrellow
Here in the Crewe area again, the wonderful market town of Nantwich in Cheshire, and the business in question this time for a top drawer review is Webb House Furnishers. They have two showrooms in Nan [read more]twich, one recently opened, with my furniture and a rug purchased from the amazing three storey showroom in Mill Street, Nantwich, Cheshire.
Having recently bought a property in Crewe and looking for a big bed, headboard and mattress, a nice comfortable and quality made armchair, two bedside cabinets and a rug for the living space, Webb House had all the choice I needed and it came out just about on my budget. Along with help of the sales advisor and perusing the three floors and looking at their web site the night before, I can safely state everything came out really well. A very good commendation to the advisor and for the time and help he provided.
Once the furniture had been chosen and a deposit paid, the service offered by the other staff right through to the delivery people, could not have gone more smoothly. As the chair was a little behind the king size bed and other items, due to the time for manufacture, the delivery was over two dates. In terms of keeping communication
Margaret Freeman
Good service. The delivery men were particularly kind and helpful and took such care trying to get our new sofa into an awkward small cottage.
