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Co-owner, Joan Webb joined the business in 1987. She is head of the sales team and has a passion for customer service and satisfaction. Her experience within the business means she has extensive product knowledge and prides herself on her organisational skills. Joan has a warmth and rapport with our customers that shines through.
The son of Howard and Joan, joined the family business in 2007. He is General Manager and looks after sales, delivery and warehouse management as well as being head of the buying team. Neil has extensive product knowledge of all our ranges and is happy to help with any customer queries.
The daughter of Howard and Joan, joined the family business in 2006. She has a passion for interior design and dresses all of the store displays. Rebecca also has a detailed product knowledge of our ranges and is adept at suggesting which products co-ordinate well together and discussing design ideas with our customers.
Company founder, Howard Webb started the business in 1974 as a re-upholstery Service in Mill Street Crewe. Howard now mainly focuses on the company accounts and website development, however with product knowledge and customer service that comes with over 40 years experience, he will be happy to help you with your query!
This was introduced as service to help the customer that finds the carrier service unsuitable. Click and collect allows the customer to collect from our store (or other location points) anytime during our business hours Monday to Saturday 9am to 5pm. It may be possible for after hours collection by arrangement. This is of course a free service.
We can arrange for a courier to deliver your goods. Please note this is a door step service where they will offer delivery between 8am and 6pm, so you may need to make additional arrangements on the day of delivery. Once we have confirmed the availability we will contact you to arrange the delivery date. If you have any specific delivery requirements please contact us to discuss them.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
We operate our own delivery vehicle and all the team are employed directly by us, based at our distribution centre. As soon as your goods arrive we will contact you personally to arrange a day to deliver at your convenience. We can offer you AM or PM and even work around the school runs. We will deliver the furniture to the room you require, unpack the furniture and remove the packaging. If you wish, the team can then run through how any technical parts operate.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
Some of our ranges have a variety of options for you to select from. For example when choosing a bed you will need to select the size and drawer options (if applicable), other ranges will have a variety of wood colours, handles and fabric colours to select from. The selection process is easy, but if you do have any queries, please call us on 01270 629296.
We accept most debit and credit cards and payment via PayPal. The card must be associated with the customers address, so care must be taken if you have recently moved house.
If you need to order and send items to multiple addresses, please place a separate order for each address. For more information on costs and where we can deliver to, click on the Delivery Zone Information button on the checkout page.
Any stock item will be despatched within 2-5 working days of order date. The lead time on all to order items will vary between 4-12 weeks depending on the product. We will inform you of any delays immediately and you will be entitled to a full refund if the timescale is not acceptable.
This floor standing headboard comes in a choice of fabrics and is available in 5 sizes.
Request more informationAll measurements are approximate.
GOOGLE REVIEWS - CLICK HERE TO SEE ALL
Robert Gruszka 
Absolutely wonderful service and product knowledge. Gary talked us through all our options and colour choices and we purchased a beautiful Venjakob table and chairs with matching bar stools.
Outstand [read more]ing service from start to finish
Highly recommend
Chloe Smith
Gary is an absolute asset to the webb house team and a true credit to the company. From the moment you walk in, he makes the whole experience feel easy, welcoming, and genuinely enjoyable. His knowled [read more]ge of the products is outstanding, and he takes the time to really understand what you’re looking for.
What really sets Gary apart is how he consistently goes above and beyond. Whether it’s offering thoughtful recommendations or ensuring every detail is just right, his level of care and professionalism is second to none.
It’s rare to come across someone so dedicated, approachable, and passionate about what they do. Gary doesn’t just sell furniture—he creates a great customer experience from start to finish. Highly recommended!
Chloe & Jack - Shavington
Susan L
Excellent service from the purchase of our new furniture right through to delivery. The team who delivered it were very helpful and professional- we are very happy customers.
Sales Team
Purchased several items from Neil at Webb house for both at home and work, the whole team were very polite and helpful from start to finish. The products are also great quality and we won't look elsew [read more]here when ordering more furniture.
Keep up the good work.
Keith Playdon
We have just received delivery of 2 sofas which are perfect.
The level of Customer Service in store was exceptional, the whole process has been wonderful. The in store staff were very patient answeri [read more]ng all our questions and nothing was too much trouble.
The 2 delivery men were marvellous, extremely professional and helpful.
We would not hesitate to order from Webb House Furnishers and highly recommend them.
Mike Puttick
Best furniture supplier in the business! Family run and very accommodating. We won’t go anywhere else.
Alan Silver
Just taken delivery of our Parker Knoll sofa and chairs,just like to say Great service from Joan at the shop plus Chris and Jucjan for their care in delivery,
Glynis Ward
We have just taken delivery of two sofas from Webb House Furnishers and are delighted. There is something very special about their service; they are helpful but not pushy, they do what they promise fr [read more]om initial enquiry though to final delivery, and the whole team clearly takes pride in what they do. A pleasure to do business with. Thank you.
Julie Ward
Excellent service from the shop and the delivery team, delivered with care and respect for your home, they brought sheets etc to protect carpets, very good service and we’re thrilled with our new so [read more]fa ! Thank you
Louise Macklin
This is a great local company which is family owned. The whole team is very welcoming. They have so much stock in their two showrooms, catering for all different tastes. They are all very helpful and [read more]knowledgeable about their ranges, and are clear about communicating the lead-times. The delivery guys are fantastic and always take care in your home when assembling furniture. We’ve bought several items from them since moving to the area and will definitely return.
Christine Jaggs
I cannot fault the service offered by Webbs. I ordered a number of pieces of Parker Knoll furniture from Webbs. There were problems in terms of the fabric but Webbs kept me informed at every stage. Tw [read more]o very helpful delivery men arrived with my furniture earlier this week and the sofas and chairs are really lovely and very well made. The whole service has been exemplary and I would highly recommend this company.
Sally Pearson
Have ordered and just had delivered a new mattress. The whole process from visiting the store, purchasing the mattress and delivery has been exemplary. Staff polite and helpful and have good product k [read more]nowledge. I will definitely buy from them in the future.
