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Co-owner, Joan Webb joined the business in 1987. She is head of the sales team and has a passion for customer service and satisfaction. Her experience within the business means she has extensive product knowledge and prides herself on her organisational skills. Joan has a warmth and rapport with our customers that shines through.
The son of Howard and Joan, joined the family business in 2007. He is General Manager and looks after sales, delivery and warehouse management as well as being head of the buying team. Neil has extensive product knowledge of all our ranges and is happy to help with any customer queries.
The daughter of Howard and Joan, joined the family business in 2006. She has a passion for interior design and dresses all of the store displays. Rebecca also has a detailed product knowledge of our ranges and is adept at suggesting which products co-ordinate well together and discussing design ideas with our customers.
Company founder, Howard Webb started the business in 1974 as a re-upholstery Service in Mill Street Crewe. Howard now mainly focuses on the company accounts and website development, however with product knowledge and customer service that comes with over 40 years experience, he will be happy to help you with your query!
This was introduced as service to help the customer that finds the carrier service unsuitable. Click and collect allows the customer to collect from our store (or other location points) anytime during our business hours Monday to Saturday 9am to 5pm. It may be possible for after hours collection by arrangement. This is of course a free service.
We can arrange for a courier to deliver your goods. Please note this is a door step service where they will offer delivery between 8am and 6pm, so you may need to make additional arrangements on the day of delivery. Once we have confirmed the availability we will contact you to arrange the delivery date. If you have any specific delivery requirements please contact us to discuss them.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
We operate our own delivery vehicle and all the team are employed directly by us, based at our distribution centre. As soon as your goods arrive we will contact you personally to arrange a day to deliver at your convenience. We can offer you AM or PM and even work around the school runs. We will deliver the furniture to the room you require, unpack the furniture and remove the packaging. If you wish, the team can then run through how any technical parts operate.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
Some of our ranges have a variety of options for you to select from. For example when choosing a bed you will need to select the size and drawer options (if applicable), other ranges will have a variety of wood colours, handles and fabric colours to select from. The selection process is easy, but if you do have any queries, please call us on 01270 629296.
We accept most debit and credit cards and payment via PayPal. The card must be associated with the customers address, so care must be taken if you have recently moved house.
If you need to order and send items to multiple addresses, please place a separate order for each address. For more information on costs and where we can deliver to, click on the Delivery Zone Information button on the checkout page.
Any stock item will be despatched within 2-5 working days of order date. The lead time on all to order items will vary between 4-12 weeks depending on the product. We will inform you of any delays immediately and you will be entitled to a full refund if the timescale is not acceptable.
Extra £150 Off per seat
The Stressless Stella features clean Nordic lines and urban design feel.
Being modular, the pieces in this range are designed to butt up to other armless pieces to create the sofa size and configuration you want that suits the space you have available. Finish it off by purchasing the arms and headrests if required (each sold separately).
Featuring BalanceAdapt, Subtle rocking increases the comfort – it’s all about finding the right balance. With BalanceAdapt the sitting angle automatically adjusts to your body’s tiniest movement.
The range is available in a plethora of fabrics and leathers, beautifully complementing your decor. The legs can be purchased in chrome or matte black for added customisation. Please enquire in store to order this product.
All measurements are approximate.
Features
Additional products from the Stella range
Stella 2.5 Seater Sofa
by Stressless
MRP From £3689
From £3319
Stella 2 Seater Sofa
by Stressless
MRP From £3279
From £2959
Stella Corner Sofa
by Stressless
MRP From £8889
From £7999
Stella 2 Seater With Headrest
by Stressless
RRP £4254 / WAS £3832
Now £1799
Stella 2.5 Seater Sofa with Headrests
by Stressless
RRP £5907 / WAS £5327
Now £3999
Stella Medium Ottoman with Table
by Stressless
RRP £918 / WAS £818
Now £599
GOOGLE REVIEWS - CLICK HERE TO SEE ALL
Maurice Bingham
7 months ago 
From start to delivery this was first class.
Robert Gruszka
4 months ago
Absolutely wonderful service and product knowledge. Gary talked us through all our options and colour choices and we purchased a beautiful Venjakob table and chairs with matching bar stools.
Outstand [read more]ing service from start to finish
Highly recommend
Paul Langley
8 months ago
We had a slight problem with a couch. The team went above and beyond to solve the problem to our satisfaction. 5* recommended.
