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Co-owner, Joan Webb joined the business in 1987. She is head of the sales team and has a passion for customer service and satisfaction. Her experience within the business means she has extensive product knowledge and prides herself on her organisational skills. Joan has a warmth and rapport with our customers that shines through.
The son of Howard and Joan, joined the family business in 2007. He is General Manager and looks after sales, delivery and warehouse management as well as being head of the buying team. Neil has extensive product knowledge of all our ranges and is happy to help with any customer queries.
The daughter of Howard and Joan, joined the family business in 2006. She has a passion for interior design and dresses all of the store displays. Rebecca also has a detailed product knowledge of our ranges and is adept at suggesting which products co-ordinate well together and discussing design ideas with our customers.
Company founder, Howard Webb started the business in 1974 as a re-upholstery Service in Mill Street Crewe. Howard now mainly focuses on the company accounts and website development, however with product knowledge and customer service that comes with over 40 years experience, he will be happy to help you with your query!
This was introduced as service to help the customer that finds the carrier service unsuitable. Click and collect allows the customer to collect from our store (or other location points) anytime during our business hours Monday to Saturday 9am to 5pm. It may be possible for after hours collection by arrangement. This is of course a free service.
We can arrange for a courier to deliver your goods. Please note this is a door step service where they will offer delivery between 8am and 6pm, so you may need to make additional arrangements on the day of delivery. Once we have confirmed the availability we will contact you to arrange the delivery date. If you have any specific delivery requirements please contact us to discuss them.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
We operate our own delivery vehicle and all the team are employed directly by us, based at our distribution centre. As soon as your goods arrive we will contact you personally to arrange a day to deliver at your convenience. We can offer you AM or PM and even work around the school runs. We will deliver the furniture to the room you require, unpack the furniture and remove the packaging. If you wish, the team can then run through how any technical parts operate.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
Some of our ranges have a variety of options for you to select from. For example when choosing a bed you will need to select the size and drawer options (if applicable), other ranges will have a variety of wood colours, handles and fabric colours to select from. The selection process is easy, but if you do have any queries, please call us on 01270 629296.
We accept most debit and credit cards and payment via PayPal. The card must be associated with the customers address, so care must be taken if you have recently moved house.
If you need to order and send items to multiple addresses, please place a separate order for each address. For more information on costs and where we can deliver to, click on the Delivery Zone Information button on the checkout page.
Any stock item will be despatched within 2-5 working days of order date. The lead time on all to order items will vary between 4-12 weeks depending on the product. We will inform you of any delays immediately and you will be entitled to a full refund if the timescale is not acceptable.
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The Thumpa is effortlessly stylish and comfortable. The sofa is available in different sizes, also available is a Snuggler Chair and an Armchair.
Request more informationAll measurements are approximate.
Width: 258cm (101.6.inches)
Features
Additional products from the Thumpa range
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Thumpa Chair
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From £879
From £699
From £659
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GOOGLE REVIEWS - CLICK HERE TO SEE ALL
Julie Ward 
Excellent service from the shop and the delivery team, delivered with care and respect for your home, they brought sheets etc to protect carpets, very good service and we’re thrilled with our new so [read more]fa ! Thank you
sandi kirkham
A delightful company to deal with. Great communication from the office and delivery guys. Protective footwear worn showing respect for floor covering which was very much respected. All packaging remov [read more]ed. Thankyou Webb house!
Richard Casey
Great customer service as always, products are top quality and last for years.
Peter Williams
Excellent place to visit with an extensive range of furniture on two floors. They have two stores in Nantwich so allow yourself plenty of time.The sales staff are extremely helpful and knowledgeable.
Maurice Bingham
From start to delivery this was first class.
mark bolton
Been buying from Webbs for many years now, took delivery of another sofa this week, Gary and the staff are great and communication is excellent, sofa arrived earlier than expected and the delivery tea [read more]m where efficient and friendly.
Tony Brown
Excellent service from start to finish. Particular credit goes to the delivery team who were professional and caring when they delivered our new chairs and footstool.
Stuart Allan
A very nice company to deal with, delivery men outstanding polite and careful.
Margaret Freeman
Good service. The delivery men were particularly kind and helpful and took such care trying to get our new sofa into an awkward small cottage.
Paul Langley
We had a slight problem with a couch. The team went above and beyond to solve the problem to our satisfaction. 5* recommended.
Carol Davies
Friendly service, quality furniture. I am very happy with the professional attention I received and my super sofa !
Chloe Smith
Gary is an absolute asset to the webb house team and a true credit to the company. From the moment you walk in, he makes the whole experience feel easy, welcoming, and genuinely enjoyable. His knowled [read more]ge of the products is outstanding, and he takes the time to really understand what you’re looking for.
What really sets Gary apart is how he consistently goes above and beyond. Whether it’s offering thoughtful recommendations or ensuring every detail is just right, his level of care and professionalism is second to none.
It’s rare to come across someone so dedicated, approachable, and passionate about what they do. Gary doesn’t just sell furniture—he creates a great customer experience from start to finish. Highly recommended!
Chloe & Jack - Shavington
