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Co-owner, Joan Webb joined the business in 1987. She is head of the sales team and has a passion for customer service and satisfaction. Her experience within the business means she has extensive product knowledge and prides herself on her organisational skills. Joan has a warmth and rapport with our customers that shines through.
The son of Howard and Joan, joined the family business in 2007. He is General Manager and looks after sales, delivery and warehouse management as well as being head of the buying team. Neil has extensive product knowledge of all our ranges and is happy to help with any customer queries.
The daughter of Howard and Joan, joined the family business in 2006. She has a passion for interior design and dresses all of the store displays. Rebecca also has a detailed product knowledge of our ranges and is adept at suggesting which products co-ordinate well together and discussing design ideas with our customers.
Company founder, Howard Webb started the business in 1974 as a re-upholstery Service in Mill Street Crewe. Howard now mainly focuses on the company accounts and website development, however with product knowledge and customer service that comes with over 40 years experience, he will be happy to help you with your query!
This was introduced as service to help the customer that finds the carrier service unsuitable. Click and collect allows the customer to collect from our store (or other location points) anytime during our business hours Monday to Saturday 9am to 5pm. It may be possible for after hours collection by arrangement. This is of course a free service.
We can arrange for a courier to deliver your goods. Please note this is a door step service where they will offer delivery between 8am and 6pm, so you may need to make additional arrangements on the day of delivery. Once we have confirmed the availability we will contact you to arrange the delivery date. If you have any specific delivery requirements please contact us to discuss them.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
We operate our own delivery vehicle and all the team are employed directly by us, based at our distribution centre. As soon as your goods arrive we will contact you personally to arrange a day to deliver at your convenience. We can offer you AM or PM and even work around the school runs. We will deliver the furniture to the room you require, unpack the furniture and remove the packaging. If you wish, the team can then run through how any technical parts operate.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
Some of our ranges have a variety of options for you to select from. For example when choosing a bed you will need to select the size and drawer options (if applicable), other ranges will have a variety of wood colours, handles and fabric colours to select from. The selection process is easy, but if you do have any queries, please call us on 01270 629296.
We accept most debit and credit cards and payment via PayPal. The card must be associated with the customers address, so care must be taken if you have recently moved house.
If you need to order and send items to multiple addresses, please place a separate order for each address. For more information on costs and where we can deliver to, click on the Delivery Zone Information button on the checkout page.
Any stock item will be despatched within 2-5 working days of order date. The lead time on all to order items will vary between 4-12 weeks depending on the product. We will inform you of any delays immediately and you will be entitled to a full refund if the timescale is not acceptable.
Extra £150 Off Chair with Footstool
The Stressless Magic Medium swivel chair and footstool, part of their Signature base range, offers unparalleled comfort and style, and is available at our furniture showrooms in Nantwich. This exceptional recliner is designed to provide optimal support and relaxation, featuring a patented Plusâ„¢ system that automatically adjusts to your body's movements. The Signature base, with its gentle rocking motion, further enhances the seating experience, allowing for effortless shifts in position.
You can choose your ideal look as the Magic Medium is available in a wide selection of leather or fabric options to suit your personal style. To complement your decor even further, it also comes with various wood colour options for the base. Crafted with premium materials, the Magic Medium exudes sophistication and durability, making it a lasting addition to any living space. Its ergonomic design ensures proper lumbar and head support, promoting good posture whether you're reading, watching TV, or simply unwinding. Visit our Nantwich showrooms to experience the luxurious comfort and innovative design of the Stressless Magic Medium for yourself.
All measurements are approximate.
Features
More products in the range
Magic Medium Swivel Chair and Footstool Classic Base
by Stressless
MRP From £2729
From £2449
Additional products from the Magic Medium range
Magic Medium Office Chair
by Stressless
MRP From £2299
From £2069
GOOGLE REVIEWS - CLICK HERE TO SEE ALL
Louise Macklin
1 month ago 
This is a great local company which is family owned. The whole team is very welcoming. They have so much stock in their two showrooms, catering for all different tastes. They are all very helpful and [read more]knowledgeable about their ranges, and are clear about communicating the lead-times. The delivery guys are fantastic and always take care in your home when assembling furniture. We’ve bought several items from them since moving to the area and will definitely return.
Jon
9 months ago
Very impressed by the level of service throughout the order process including a delivery team who were exemplary and diligent in the delivery of my mum's new armchair and removal of her old one.
I al [read more]ways try to support independent/family-run businesses and the difference really shows here.
cecilia bridges
2 years ago
What can I say. Excellent service from this gem of a store. Their customer service is the best we have ever received. We experienced an issue, absolutely not of Webb House's making. The resolution of [read more] which could not have been better. Exceptional.
Do not hesitate to buy from this family company.
Gary is an amazing member of their team, he is brilliant to deal with, he gave us unbelievable service. Friendly, knowledgeable, fabulous. Hope he's is appreciated. Such an asset to the store.