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Co-owner, Joan Webb joined the business in 1987. She is head of the sales team and has a passion for customer service and satisfaction. Her experience within the business means she has extensive product knowledge and prides herself on her organisational skills. Joan has a warmth and rapport with our customers that shines through.
The son of Howard and Joan, joined the family business in 2007. He is General Manager and looks after sales, delivery and warehouse management as well as being head of the buying team. Neil has extensive product knowledge of all our ranges and is happy to help with any customer queries.
The daughter of Howard and Joan, joined the family business in 2006. She has a passion for interior design and dresses all of the store displays. Rebecca also has a detailed product knowledge of our ranges and is adept at suggesting which products co-ordinate well together and discussing design ideas with our customers.
Company founder, Howard Webb started the business in 1974 as a re-upholstery Service in Mill Street Crewe. Howard now mainly focuses on the company accounts and website development, however with product knowledge and customer service that comes with over 40 years experience, he will be happy to help you with your query!
This was introduced as service to help the customer that finds the carrier service unsuitable. Click and collect allows the customer to collect from our store (or other location points) anytime during our business hours Monday to Saturday 9am to 5pm. It may be possible for after hours collection by arrangement. This is of course a free service.
We can arrange for a courier to deliver your goods. Please note this is a door step service where they will offer delivery between 8am and 6pm, so you may need to make additional arrangements on the day of delivery. Once we have confirmed the availability we will contact you to arrange the delivery date. If you have any specific delivery requirements please contact us to discuss them.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
We operate our own delivery vehicle and all the team are employed directly by us, based at our distribution centre. As soon as your goods arrive we will contact you personally to arrange a day to deliver at your convenience. We can offer you AM or PM and even work around the school runs. We will deliver the furniture to the room you require, unpack the furniture and remove the packaging. If you wish, the team can then run through how any technical parts operate.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
Some of our ranges have a variety of options for you to select from. For example when choosing a bed you will need to select the size and drawer options (if applicable), other ranges will have a variety of wood colours, handles and fabric colours to select from. The selection process is easy, but if you do have any queries, please call us on 01270 629296.
We accept most debit and credit cards and payment via PayPal. The card must be associated with the customers address, so care must be taken if you have recently moved house.
If you need to order and send items to multiple addresses, please place a separate order for each address. For more information on costs and where we can deliver to, click on the Delivery Zone Information button on the checkout page.
Any stock item will be despatched within 2-5 working days of order date. The lead time on all to order items will vary between 4-12 weeks depending on the product. We will inform you of any delays immediately and you will be entitled to a full refund if the timescale is not acceptable.
The Keswick has 2600 double layer of pocket springs - one layer of full height pocket springs and a second layer of mini pocket springs for further posture support.
The fillings comprise of deep soft white fibre, wool, pashmina and alpaca and the mattress is non turn.
All measurements are approximate.
Features
Additional products from the Keswick range
Keswick Natural Alpaca 2600 Pocket Divan
by Relyon
MRP From £1659
From £1159
GOOGLE REVIEWS - CLICK HERE TO SEE ALL
Ruth Storey
1 year ago 
I've just ordered my long awaited stressless chairs. Over a year ago whilst in the throws of renovating my home I began my search for my chairs. Having gone to several furnishers it became apparent ev [read more]en purchasing a well known product carried varied experiences and outcomes depending on the retailer. The wait will be worth it because I hit upon Webbs House Furnishers who not only gave me their Stressless special offer but also gave a further reduction as they were having a sale.
Neil and all the saff who have consequently helped me have been knowledgable, helpful and professional. They have had patience in helping make my decision and lent me samples to allow me to get my choices absolutely correct.
Shopping at Webbs is a joy and pleasure. Thank you
Craig Fairclough
6 months ago
Wow, what service. We were looking everywhere for a TV cabinet for months, all that seemed to be on offer were either too short, had DVD and Sky box openings (so last year!) or corner designs. We were [read more] discussing our requirements with team Webb and they said, we can get one made! Only 4 weeks after order placed, the perfect item arrived, fantastic and well done, thank you.
Annette Roberts
1 year ago
I have bought various bits and pieces over the years and have never hesitated to go back there, as I've done so today.
Neil, Mrs Webb and all the staff have a wealth of knowledge when it comes to fur [read more]niture and will do their utmost to accommodate your needs.
I thoroughly recommend Webb House Furnishers to anyone who wants good customer service.